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About the Role
As a Medical Secretary, you are the very first person our patients talk to on the phone and greet when they walk through the door. We are looking for someone who is organized, compassionate, and ready to help our busy practice run smoothly so our doctors and nurses can focus on healing. Glens Falls Hospital has multiple physician practices throughout Warren, Washington, and Saratoga Counties that offer various services such as urgent care, primary care, lab tests, imaging, and rehabilitation. With most locations being Monday-Friday, you are able to enjoy a work life balance while being close to home and serving your community!
Responsibilities
- Greet patients, handle the check-in process, and ensure all paperwork and history forms are accurate and up to date.
- Schedule appointments, coordinate follow-up care, and proactively reach out to patients who missed an appointment.
- Answer phones and determine patient needs, escalating medical questions to a nurse or doctor.
- Sort incoming mail, route lab and test results, and maintain accurate patient charts.
- Verify insurance information, contact insurers for referrals, process payments, and apply standard billing codes (ICD-10, CPT) to patient records.
Requirements
- A high school diploma or equivalent.
- At least one year of experience working in a medical office.
Skills
- Good computer skills (Word, Excel, and typing)
- Solid grasp of medical terminology
- Ability to stay calm and kind when things get busy or stressful
Location
- Warren County
- Washington County
- Saratoga County
Work Type
- Full-time
- Part-time
Experience Level
- Commensurate with experience
Education Level
- High school diploma or equivalent
- Associate degree in healthcare or business (plus)
Salary/Compensations
- $18.00 to $23.62 per hour
Benefits
- Valuable and competitive benefits offerings available to active, full-time and part-time employees who work at least 30 hours per week.
About the Company
- Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
- Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George.
- Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.