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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities
- Fill shelves
- Deliver five-star service at pace
- Recommend and sell new food products
- Enhance customer experience using digital tools
- Contribute to a positive, high-energy environment
- Work across various areas of the store
- Serve, sell, fill and drive growth in sales
Requirements
- Thrive under pressure
- Embrace transformation
- Roll up sleeves and go again
- Meet strong customer demand head-on
- Resilient and committed brand ambassador
- Confidently recommend and sell new food products
- Make customers feel truly valued
- Stay sharp, fast, and focused during busy periods
- Go above and beyond
- Digitally confident
- Utilize digital tools (Sparks App, in-store devices)
- Team player
- Adaptable to changing demands
- Ready to roll up sleeves for opportunity
Skills
- Customer service
- Sales
- Digital literacy
- Adaptability
- Teamwork
Location
- In-store
Work Type
- Part-time
Experience Level
- Entry-level
About the Company
- M&S is the UK's fastest-growing retailer.
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- M&S is embarking on a business transformation to introduce innovative, new experiences to the retail world.
Equal Opportunity
- Committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.