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About the Role
The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation.
Responsibilities
- Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes
- Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change
- Support wider corporate, and communications (and marketing) strategy, including product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs
- Communicate corporate comms strategy, messaging, content and measurement to key stakeholders and ensure alignment
- Manage PR agencies in-region and other suppliers (e.g. monitoring and licensing)
- Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities
- Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function)
- Be flexible and work across wider communication projects and activities as required
- Report KPI and evaluation metrics in-region and internationally as required
- Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.)
- Develop wider insight and feedback tools, including competitor tracking
- Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team)
- Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc ‘consultancy’ advice directly to senior team and wider Group functions as required
- Support for priority client communications that impact our corporate reputation
- Manage the in-region internal communications program, working closely with the Director of International Internal Communications
- Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives
Requirements
- Strong stakeholder management
- Collaboration + relationship building
- Quick assimilation of complicated and technical information
- Highly developed creativity
- Highly analytical and numerate
- Ability to multi-task
- Communication and influence
- Wider horizon planning
- Strong media knowledge
- Well organised self-starter
- Project management
- Wider experience of combined campaigning (especially in relation to public affairs)
- Knowledge of wider marketing disciplines (including social media)
Skills
- Corporate positioning
- External and internal reputation building
- Crisis/incident management
- Campaign development and implementation
- Internal communications
- Client communications
- PR strategy development
- Stakeholder management
- Media relations
- Agency management
- Spokesperson coaching
- Talent development
- KPI reporting
- Insight generation
- Competitor tracking
- Speech writing
- Event support
- Internal communications program management
- Stakeholder outreach
- Knowledge sharing
- Coordination
Location
- UK
- Europe
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Degree educated & relevant professional training
Benefits
- Excellent salary and bonus scheme or commission scheme
- 26 days annual leave + bank holidays (increasing with service)
- Global paid wellness days off + a bonus day off to celebrate your birthday
- Generous contributory pension scheme
- Access to the TransUnion Employee Stock Purchase Plan
- Private health care
- Variety of physical, mental and financial fitness wellbeing programmes
- Access to mindfulness tools
- Access to diversity forums and communities
About the Company
- TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics.
- We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
- At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
- We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way.
- We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
- Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
Equal Opportunity
- At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued.
- When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality.
- We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process.
- Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com.