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About the Role
WEX is seeking a Product Manager to lead one or more of our Electric Vehicle products and partnerships, focusing on delivering EV solutions that ensure customer retention as they transition their fleets to EV. This role is crucial in building the next phases of WEX’s mobility product evolution and driving the electrification of transportation.
Responsibilities
- Lead one or more of our Electric Vehicle products and partnerships.
- Deliver EV solutions that ensure the retention of customers as they transition their fleets to EV.
- Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value.
- Deeply understand our customers’ needs through customer empathy interviews and data analysis.
- Leverage data to understand how the product is performing and prioritize work.
- Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap.
- Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate.
- Bring a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset.
- Work closely with engineering teams and other product teams to prioritize and deliver features.
- Forge relationships with internal stakeholders such as marketing, finance, compliance and sales.
- Identify customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog, and maintaining thorough documentation.
- Manage the end-to-end product lifecycle, including discovery, hypothesis-driven development, first use and support.
- Rapidly experiment to solve customer problems.
- Identify root cause of issues, rapidly test, develop recommendations, and influence others.
- Ensure we are building products that will deliver commercial value.
- Inspire teams around a vision and influence key stakeholders.
Requirements
- Previous Product Management experience delivering world class software or capabilities.
- Proven ability to work closely with engineering teams and other product teams to prioritize and deliver features.
- Equal focus on forging relationships with internal stakeholders such as marketing, finance, compliance and sales.
- Experience identifying customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog, and maintaining thorough documentation.
- An end-to-end view of the product lifecycle, including discovery, hypothesis-driven development, first use and support.
- Deep customer centricity, with a passion for understanding customer problems and rapidly experimenting to solve them.
- Strong problem-solving and analytical orientation with the ability to identify root cause of issues, rapidly test, develop recommendations, and influence others.
- Strong financial acumen and experience with business model innovation, ensuring we are building products that will deliver commercial value.
- Strong written and verbal communication skills, including the ability to inspire teams around a vision and influence key stakeholders.
- Passion about electrification and helping fleets and customers adopt new technologies.
- Familiarity with EV charging ecosystem and industry standards like OCPP and OCPI (plus).
- Experience integrating IoT or payment solutions within this ecosystem and with these standards (plus).
Skills
- Product Management
- Customer Empathy
- Data Analysis
- Roadmap Prioritization
- Backlog Management
- Documentation
- Problem-Solving
- Analytical Skills
- Financial Acumen
- Business Model Innovation
- Written Communication
- Verbal Communication
- Stakeholder Influence
- Electrification
- EV Charging Ecosystem (plus)
- OCPP (plus)
- OCPI (plus)
- IoT Integration (plus)
- Payment Solutions Integration (plus)
Location
- London Bridge
- Manchester
Work Type
- Hybrid
- Permanent
- Full-time
Experience Level
- Dependant on experience
Salary/Compensations
- £67,000-£79,000
Benefits
- Annual company bonus
- 37.5 hour week- Monday to Friday, no evening or weekends
- Industry Leading pension scheme
- 25 days holiday plus bank holidays
- Opportunity to purchase additional holidays
- Life assurance
- Income protection
- Discounts & perks platform
- Employee wellbeing
About the Company
- WEX is an innovative payments and technology company leading the way in a rapidly changing environment.
- Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love.
- WEX is an industry leader in helping commercial fleets and businesses manage their fuel and fleet expenses with its suite of payment and technology solutions.
- With electric vehicles (EVs) expected to be at least 10% of new commercial vehicles sales globally by 2030, commercial fleets are embracing mixed combustion and electric fleets.
- WEX is committed to helping them manage this complexity with the right payment, reporting, and software tools.