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About the Role
Allegiance Trucks is a growing dealership group representing top-tier truck brands and providing exceptional support to the trucking community. We offer opportunities for training, career growth, and advancement within a dynamic and diverse team.
Responsibilities
- Oversee the overall performance of the parts department.
- Manage personnel, including interviewing, hiring, training, and performance management.
- Train employees on company policies, department procedures, and safety standards.
- Motivate parts personnel to provide excellent customer service.
- Prepare annual marketing plans, budgets, pricing, and discount criteria.
- Recommend solutions to meet customer needs.
- Maintain a safe and secure work environment.
- Identify prospective customers through various channels.
- Update job knowledge through educational opportunities and product research.
- Develop, implement, and maintain an inventory control system.
- Communicate departmental goals daily, weekly, and monthly.
- Foster collaboration between the parts department and other dealership departments.
- Perform other duties as assigned by management.
- Ensure compliance with U.S. Federal Motor Carrier Safety Regulations.
- Implement procedures to maintain regulatory compliance for customers.
- Monitor and manage customer vehicle CSA scores.
- Maintain vehicle maintenance file documentation in accordance with regulations.
- Develop, communicate, and enforce company safety policies.
- Ensure facility compliance with safety and environmental standards.
- Create and maintain positive customer relationships.
- Maintain a minimum 90% customer retention rate.
- Investigate and resolve customer maintenance issues.
- Review monthly financial results and implement corrective actions.
- Implement and monitor department productivity measures.
- Create a clean, safe, and customer-focused shop environment.
- Develop, implement, and promote parts training programs.
- Assist with the collection of past due invoices.
- Handle customer, employee, and vendor issues professionally.
Requirements
- Minimum high school diploma or GED equivalent required.
- Minimum 5-7 years of trucking/automotive management experience.
- Valid driver's license and satisfactory Motor Vehicle Report (MVR).
- Employment may be contingent upon receipt of an acceptable drug test, motor vehicle report, and/or reference check.
Skills
- Consistent track record of successfully meeting and exceeding sales goals.
Location
- 10 states
Work Type
- Full-time
Experience Level
- 5-7 years of trucking/automotive management experience
Education Level
- High school diploma or GED equivalent
Salary/Compensations
- Competitive starting pay
Benefits
- Excellent health benefits including Medical, Dental and Vision plans
- Complimentary life insurance policy
- Several other voluntary coverage options
- Generous Paid Time Off policy (vacation, sick time, floating holidays)
- 401(k) with Company match
- Support and encouragement for continued advancement with additional training
About the Company
- Allegiance Trucks was founded in March 2019 and has grown to over 40 locations across ten states.
- We are a leading truck dealership group representing brands like International, Hino, Isuzu, and Ford.
- We are dedicated to service and support for the Northeast's trucking community.
- We are a veteran-friendly organization.
Equal Opportunity
- As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.