School Lettings Assistant/Customer Service Assistant at School Space | GB | Rezi

School Lettings Assistant/Customer Service Assistant at School Space

School Lettings Assistant/Customer Service Assistant

School Space · GB

Today

School Lettings Assistant/Customer Service Assistant

School Space · GB

2 hours ago
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About the Role

School Space partners with schools to rent out their facilities to the community during evenings and weekends. This role is crucial for ensuring smooth operations, providing excellent customer service, and acting as a key holder for assigned schools.

Responsibilities

  • Open and close assigned local school/s in the evenings and weekends, acting as a key holder and remaining onsite throughout customer bookings.
  • Provide excellent customer service and communicate school activities to the operations team.
  • Perform necessary checks and tidying after bookings.
  • Set up and clear away tables and chairs, including moving exam desk setups as needed.

Requirements

  • Must be able to work weekends most weeks.
  • Must be able to work flexible shift times between 4:30pm and 10:30pm Monday - Friday, and between 7:45am and 10:30pm on Saturdays or Sundays (max 8-hour shifts, potentially later for large events).
  • Requires a clear enhanced DBS check.
  • Must be able to work alone or with other Community Connectors.
  • Commitment to a social/community cause is desired.

Skills

  • Organization
  • Customer service
  • Communication
  • Flexibility
  • Timeliness
  • Feedback provision

Location

  • St Cecilia's, Sutherland Grove, Southfields, London, SW18 5JR

Work Type

  • Part time
  • Permanent
  • Evening
  • Weekend

Experience Level

  • Customer service experience

Salary/Compensations

  • £12.75 per hour

Benefits

  • Pension
  • Annual leave entitlement
  • Flexibility for shift swaps
  • Satisfaction from supporting community groups and schools
  • Access to development opportunities

About the Company

  • School Space creates thriving schools at the centre of thriving communities by renting school facilities to the community in the evenings and weekends.
  • Core values: Transparency, Positivity, Initiative, Community, Passion, Learning, and Ownership.
  • Operates across 70+ schools with a team of over 200 part-time Community Connectors.

Equal Opportunity

  • School Space is an equal opportunity employer and values diversity.
  • Does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.