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About the Role

The FCA is transforming into a data-led regulator, and the People function is evolving to support this. The HR Systems Associate plays an important role in supporting and maintaining HR systems, ensuring reliable people data through well-managed HR technology. This role provides day-to-day support for Workday and associated HR technologies, helping to ensure smooth HR processes, support colleagues, investigate system issues, maintain data quality, and contribute to system improvements. It offers opportunities to develop Workday skills through configuration, testing, data management, and integrations support.

Responsibilities

Provide day-to-day administration and user support for Workday and other HR systems, investigating queries, resolving issues and supporting the smooth delivery of HR processes
Support core HR processes within Workday, ensuring transactions are completed accurately and in accordance with agreed procedures
Carry out routine system administration and maintenance activities, including updates to reference data, notifications, system settings, approved configuration changes and maintenance of system documentation and guidance materials
Support data quality and governance activities through audits, validation checks, reporting, data corrections and ongoing monitoring
Prepare, validate and process Workday EIB data loads, and support integrations and data transfer activities by monitoring interfaces, investigating errors and working with colleagues and suppliers to resolve issues
Support Workday releases, enhancements and projects through testing, user acceptance testing (UAT), documentation updates and post-release activities
Collaborate with HR, Payroll, IT and wider stakeholders to understand requirements, support effective business processes and deliver a positive user experience
Contribute to continuous improvement by identifying opportunities to enhance system functionality, data quality, user experience and operational processes

Requirements

Proven experience using, supporting or administering Workday or another HR system in an operational environment
Demonstrable experience of working with core HR processes across the employee lifecycle, using HR systems to support effective process controls and maintain accurate employee data
Experience supporting HR system users, providing guidance on system processes and transactions and delivering a positive user experience
Experience with HR system administration, maintenance, testing and configuration activities, including updates to reference data, notifications, business processes or other system settings
Experience working with HR data, including data validation, data quality management, reporting, audits, updates and governance activities
Experience preparing, validating or processing data loads, EIBs, integrations or related data transfer processes within Workday or similar systems
Solid analytical and problem-solving skills, with the ability to identify, investigate and resolve system and data issues in a structured manner
Effective written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences and build effective relationships across teams
Well-organised and self-motivated, with the ability to prioritise competing workloads, manage multiple tasks and demonstrate a continuous improvement mindset
SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting

Skills

Workday administration
HR systems support
Core HR processes
Data quality management
Data validation
Reporting
Audits
Data governance
EIB data loads
Integrations support
Analytical skills
Problem-solving
Communication skills
Organizational skills
Time management
Continuous improvement mindset

Location

Edinburgh
Leeds
London

Work Type

Hybrid

Experience Level

Associate

Salary/Compensations

National (Edinburgh and Leeds) ranging from £39,100 to £48,800
London from £41,600 to £51,900

Benefits

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
Flexible benefits scheme designed around your lifestyle

About the Company

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
We are transforming to become a data-led regulator that identifies and runs towards future problems while pursuing the opportunities ahead. As part of this journey, our People function is evolving to ensure our systems, processes and data support the FCA to be at its best.
Reliable people data relies on well-managed HR technology, and our HR Systems Associate plays an important role in supporting and maintaining our HR systems.

Equal Opportunity

We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.