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About the Role
As a Conference and Events Operations Manager at London Hilton on Park Lane, you will oversee the seamless execution of daily banquet operations, delivering memorable experiences that make the stay for every guest.
Responsibilities
- Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
- Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
- Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
- Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
- Oversee banquet staff, including scheduling, supervision, coaching, and recognition
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Requirements
- A passion for spreading the light and warmth of Hospitality
- Acting with Integrity and always doing the right thing
- Inspiring others through Leadership
- A belief that Teamwork drives the best outcomes
- A sense of Ownership and accountability
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact
Location
- London
Work Type
- Full-time
Salary/Compensations
- £34,082.69 per annum service charge
Benefits
- Competitive pay
- Discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide
- 50% off food and beverage at participating outlets
- Free meals on duty
- 28 days' holiday including bank holidays, increasing with service
- Employee Stock Purchase Programme (ESPP) with a 15% discount on Hilton shares
- Pension scheme
- High street discounts through Perks at Work
- Mental health resources through our Care for All hub
- Free counselling and support through our Employee Assistance Programme (EAP)
- Crisis Concierge for practical support and emotional care
- Career development opportunities through learning and development programmes
About the Company
- Hilton is a global leader in hospitality, committed to providing the best stay for every guest.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We offer world-class brands and are setting new standards for the future of travel.
- Hilton supports your journey every step of the way, whether you’re starting your career or exploring something new.