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About the Role
Relm is seeking a highly organised and curious Product Operations Analyst to join its Product Innovation team. This early-career opportunity offers exposure to new insurance product development, launch, and management within a fast-growing, innovative business. The role focuses on operational efficiency, documentation accuracy, and project coordination, with potential for growth into product development and innovation.
Responsibilities
- Maintain and organise Relm’s Product Library, including policy wordings, endorsements, marketing materials and version-controlled templates.
- Manage product documentation and filing processes through SharePoint.
- Track product development workstreams, milestones, deadlines and ownership.
- Coordinate meetings, agendas, actions and follow-ups across the Product Innovation team.
- Maintain trackers covering product launches, wording amendments, regulatory filings and market comparisons.
- Compile product and sector data to support dashboards, reporting and strategic team updates.
- Support the preparation of presentations and stakeholder materials, including formatting and proofreading.
- Assist with competitor, sector and market research, presenting findings in a clear and structured way.
- Work closely with teams including Underwriting, Legal, Marketing, Compliance and Distribution to coordinate information and support product activity.
- Support the onboarding of new products into internal systems and processes.
- Work with internal AI developers and strategists to identify ways technology can improve team workflows and efficiency.
- Provide proactive day-to-day operational support across the Product Innovation team and contribute to ad hoc projects.
Requirements
- An early-career professional with a genuine interest in developing a career within insurance.
- Some previous experience through an internship, placement, part-time role or full-time position within operations, administration, financial services or insurance would be beneficial.
- Strong organisational skills and excellent attention to detail.
- The ability to manage multiple tasks and priorities at the same time.
- Confidence using Microsoft Word, Excel and PowerPoint.
- Curiosity around AI and an interest in using technology to improve processes and workflows.
- Clear and professional written and verbal communication skills.
- A proactive, dependable approach with the ability to take ownership of defined tasks and work independently.
- You do not need previous insurance product design experience.
Skills
- SharePoint or similar document management systems
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- AI
- Organizational skills
- Attention to detail
- Task and priority management
- Written communication
- Verbal communication
- Proactive approach
- Dependability
- Ownership
- Independent work
Location
- London
- New York
- Dubai
- Miami
- Bermuda
Work Type
- Full-time
Experience Level
- Early-career
Benefits
- Support for staff growth
About the Company
- Relm is the only specialty insurer dedicated to supporting the world’s most innovative industries.
- Relm works lockstep with innovators to understand and underwrite businesses shaping the future.
- Relm’s team operates out of offices in London, New York, Dubai, Miami, Bermuda, executing market-leading insurance solutions for companies operating in digital assets and web3, AI, the space economy, financial technology, biotech, and more.
- Relm differentiates by looking ahead, operating at the forefront of innovative industries.
- Relm is a team of innovators redefining what’s possible in insurance.
- Relm offers an environment designed to be antithetical to traditional insurance and the restraints that come with it.
Equal Opportunity
- Diversity and inclusion are a given in this day and age; Relm goes beyond the norm to provide genuine support for our team members.