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Tailor your resume to this Pro Customer Service/Sales role.
Rezi rewrites your resume against The Home Depot's job description. Free.
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See how it scores against the Pro Customer Service/Sales posting at The Home Depot — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Pro Customer Service/Sales posting at The Home Depot — free, in seconds.
About the Role
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Responsibilities
- Build and maintain professional relationships with Pro customers.
- Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
- Provide outstanding service based on unique project needs.
- Meet monthly sales goals and other metrics to drive sales in the store.
- Assist at the Pro Desk, load materials, and manage deliveries.
- Offer specialized paint and product knowledge.
- Collaborate to maintain a clean, organized, and safe environment.
- Resolve delivery issues.
- Communicate Home Depot’s advantages over competitors.
- Monitor inventory.
- Execute sales initiatives.
- Uphold the highest standards of customer service and safety.
Requirements
- Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Skills
- Product knowledge
- Sales
- Customer service
- Delivery management
- Inventory management
- Communication
About the Company
- The Home Depot Pro Customer Service/Sales Team supports store goals.