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About the Role
As a Mobile Dispensing Optician, you will work across different stores within a defined geographical area to support our stores with cover when people are out of the business. Our Mobile Dispensing Opticians play a key role in the area at providing crucial clinical support in stores for regulated dispensing. You will work very closely with a Mobile Optometrist and provide a customer experience where there is a seamless journey for the patient from chair to dispense.
Responsibilities
- Role model, lead and deliver exceptional care, supporting patients and customers to make appropriate choices regarding optical and healthcare products and services
- Work flexibly across the opticians area according to business need, continually developing your knowledge so that you can be at your best for patients and customers
- Provide expert knowledge for patients with more specialist requirements
- Deliver complete healthcare solutions for our patients and customers and coach other opticians team members to do the same
- Work with the Boots Healthcare teams to give a one health solution
- Supervise the development, education and training of colleagues and support and mentor students (including Student Dispensing Opticians)
- Comply with the standards of practice and the current Boots Opticians clinical policies and standard operating procedures
- Support the opticians team to deliver an efficient model day and other operational processes to ensure that the opticians business trades legally and safely
- Get Involved in regular store leadership team meetings to ensure high clinical standards are maintained to support patient safety
- Actively embraces and advocate the digital agenda and introduce customers to these tools where appropriate through great conversations
Requirements
- Registered with the General Optical Council (GOC)
- Optical experience and expertise
- Great at building relationships. You will be working very closely with a range of stakeholders including store and area leaders, peers, customers and external local professionals
- High clinical standards
- A role model working to lead and deliver our Healthcare Ambition, to be the first choice for patients for their dispensing needs
- Motivated to own your learning and development, completing all educational training CET as part of the GOC requirement
- Willing and able to travel to different stores in the region
Skills
- Dispensing Optician
- Optical
- Clinical
- Customer Service
- Relationship Building
- Leadership
- Mentoring
- Training
- Communication
Location
- Across Carmarthen, Swansea, Port Talbot and Neath
Work Type
- Permanent
- Full-time
Benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
About the Company
- At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
- We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
- Join our team and let’s see what’s possible when we change for the better.
Equal Opportunity
- We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.