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About the Role
Pret is seeking passionate, hardworking individuals to join their team as Front of House Leaders. This role offers significant growth opportunities within the company, with many managers and support center staff starting on the shop floor.
Responsibilities
- Coach and mentor teams.
- Maintain high standards and spirits.
- Ensure teams and customers are happy.
- Roll up sleeves and assist with operational tasks during busy periods.
- Manage figures and spreadsheets.
- Drive team performance.
- Protect profit.
- Keep customers happy through high standards and great energy.
Requirements
- Be kind, honest, and generous.
- Bring genuine warmth and authentic self to work.
- Share a passion for exceptional customer service.
- Spread joy through small acts of kindness.
- Lead with purpose.
Skills
- Leadership
- Coaching
- Mentoring
- Customer service
- Operational management
- Financial management
Location
- 111 Westminster Bridge Road, London SE1 7HR GBR
Work Type
- Full Time
- 35 hours per week
Experience Level
- Leadership experience
Education Level
- Apprenticeships Level 3
Salary/Compensations
- £15.35 per hour (inclusive of mystery shopper bonus)
- Earn an extra £5 per hour for any shift started between 3-5am after initial training
Benefits
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Life Assurance at 3x annual salary
- Virtual GP
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition
- Access marketplace discounts
- Flexible working hours
- Comfy free shoes
About the Company
- Pret is a company that makes delicious food, organic coffee, and fosters big ideas across 750+ shops in 20+ countries.
- The company offers significant growth opportunities for employees, with many starting on the shop floor and progressing to management and support center roles.
- Pret values diversity and belonging, ensuring everyone feels confident and valued.
- The work environment is fast-paced with variety, allowing employees to build diverse skill sets.
- Pret is committed to making a difference through The Pret Foundation, addressing issues like homelessness and food waste.
Equal Opportunity
- Everyone is welcome at Pret.
- Encourages applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Recruitment team can provide adjustments or support during the application process.