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About the Role

CoStar delivers real-time, verified commercial real estate data. The Marketing Research team captures market-critical information enabling clients to make informed, high-impact business decisions. As a Marketing Research Advisor, you will build relationships with key decision makers, curate their listings for maximum visibility, and capture market-critical information.

Responsibilities

Contribute to the growth of an accurate and complete database of commercial real estate inventory
Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
Build and maintain mutually beneficial relationships with clients
Partner with clients to help them position and market their properties on the CoStar platform
Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market

Requirements

Permanent US work authorization
Flexibility to work shifts aligned with EST, CST, MST, or PST time zones
Ability to work within a team environment as well as an individual contributor
Ability to be flexible and adapt to changing situations at a high growth company
Capability to accurately capture and enter data
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
Experience communicating with internal business partners and external clients by phone
Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
Customer-focused approach to tasks, including a drive towards partnering with clients
Natural curiosity, persistence, and ability to conduct thorough investigative research
Proven success performing to metrics or key performance indicators (KPI)

Skills

Commercial real estate industry knowledge
Excel proficiency
Data manipulation
Data filtering
Basic formula development
Investigative research
Client relationship development
Effective interviewing

Experience Level

Eight or more months of experience in a customer service environment

Education Level

Bachelors’ degree

About the Company

CoStar delivers real-time, verified commercial real estate data that helps clients confidently spot great opportunities and make smart choices ahead of competitors.
By combining the power of CoStar’s independent research organization – the industry’s largest – with global data delivery, software, and application solutions, clients can act on opportunities with confidence.
The Marketing Research team is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily.
CoStar Group’s research contributes to the most important segment of our economy, helping businesses open offices, retail stores, warehouses, and manufacturing facilities.

Equal Opportunity

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.