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About the Role
Trust Payments is seeking a Senior Business Development Manager to join their Sales & Customer Excellence team. This UK-based role offers flexible/hybrid working, focusing on identifying prospective customers and partners across the UK and Europe. The position emphasizes new business development, generating profitable relationships through networking and outreach, and applying solutions to address customer needs, particularly in sectors with credit risk factors like travel, tourism, leisure, ticketing, amusements, and other e-commerce markets.
Responsibilities
- Actively seek new prospective merchants and introducers, communicating the benefits of Trust Payments' products and services.
- Identify key challenges for merchants and partners, and recommend appropriate products and services while agreeing on profitable terms.
- Discuss and agree on commercial and contractual terms, with support from management and relevant departments.
- Support newly onboarded customers until they transition to an Account Manager.
- Maintain strong relationships with introducers, building trust and helping to grow their portfolio of introduced merchants.
- Keep the CRM system updated regularly for accurate reporting, forecasting, and pipeline management.
- Represent the business at trade events as required.
- Attend meetings with prospective clients and partners in person where possible to support quality conversations and collaboratively address challenges.
Requirements
- At least 2 years of experience in payments sales, including researching client needs, recommending solutions, and helping resolve business challenges.
- Comfortable engaging with stakeholders at C-level.
- Experience with e-commerce gateways and technical sales.
- Strong skills in needs analysis, solution-focused selling, discussion of terms, and communication.
- Recent experience using a consultative selling approach.
- Able to demonstrate consistent development of business within the Ideal Customer Profile (ICP) and target markets.
- Experience in sector-specific, strategy-based sales approaches.
Skills
- Needs analysis
- Solution-focused selling
- Discussion of terms
- Communication
- Consultative selling
- Sector-specific sales approaches
Location
- Hybrid-Bromley, United Kingdom
Work Type
- Hybrid
- Flexible work arrangements
Experience Level
- Senior
Salary/Compensations
- Competitive + Benefits
Benefits
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
- Flexible work arrangements tailored to role requirements and business needs
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
- Robust compensation package, including pension scheme, healthcare plans, and life assurance
- Regular corporate events fostering team cohesion and company culture
- Diverse company culture and global working environment
- Continuous professional development and career advancement opportunities
About the Company
- Trust Payments is an MFSA-regulated company in Malta and an FCA-regulated company in the UK, providing payments and commerce solutions with market-leading technology and data insights.
- They offer innovative payment methods and cutting-edge technologies with a global presence, catering to demanding business sectors like retail, travel, hospitality, forex, and financial services.
- A core value is driving value for clients and demonstrating genuine care for their success.
- They strive to build a better, more sustainable tomorrow and conduct business ethically, driving social and environmental change.
- The company fosters a passionate, collaborative, and diverse culture where every employee contributes to business success.
Equal Opportunity
- Trust Payments is an Equal Opportunities Employer.
- They are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.