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About the Role
This role focuses on identifying and nurturing promising developer accounts, guiding them from initial testing to becoming paying customers and fostering their growth. You will own the entire customer journey, from outreach to conversion and expansion, utilizing product data to prioritize efforts and close deals with startups and mid-market companies. This position blends sales and operational responsibilities, requiring a proactive approach to experimentation and problem-solving.
Responsibilities
- Drive conversions from trial to paid, identifying viable trials, engaging early in evaluations, reducing time-to-value, and removing purchase blockers.
- Own the end-to-end outbound motion, including target list creation, sequencing, messaging, cadence, and tooling, running experiments to optimize conversion.
- Manage full-cycle sales for startup and mid-market deals, covering discovery, qualification, technical evaluation, pricing, negotiation, and closing.
- Own Net Revenue Retention (NRR), identifying new use cases, proactively addressing at-risk accounts, and re-engaging churned customers.
- Develop a scoring layer using usage data to create ranked prospect lists and maintain an up-to-date Ideal Customer Profile (ICP).
- Manage HubSpot, the funnel model, and monthly reporting, ensuring accuracy for decision-making across the organization.
- Run experiments on self-serve tiers, defining plan inclusions, limits, and upgrade triggers to optimize conversion.
- Build and leverage AI agents and automations across the role, from pipeline generation to revenue operations.
- Gather customer feedback to inform product development and marketing positioning.
Requirements
- 2-5 years in a commercial role at a startup or scale-up, preferably with an AI, developer, API, or infrastructure product.
- Proven track record of carrying a number and owning a portion of a sales funnel.
- Experience in a fast-growing environment with evolving playbooks and dynamic targets.
- Demonstrated success in closing deals, with the ability to discuss wins, losses, and lessons learned.
- Proficiency in data analysis, including building funnels in product analytics tools, CRM interrogation, and query writing.
- Experience with PostHog and HubSpot.
- Strong experimental discipline, including designing tests, interpreting results, and identifying statistically insignificant outcomes.
- Tool fluency with platforms like Claude Code, Codex, Lemlist, HubSpot, and PostHog, with a capacity for rapid learning.
- Comfort engaging with technical buyers, discussing topics like latency, benchmarks, SDK integration, and model behavior.
- Ability to sell in a manner that resonates with developers, emphasizing evidence-based evaluation.
- Daily use of AI as an operational tool, with experience building AI-driven workflows.
- Strong copywriting and written communication skills, with experience in A/B testing copy.
- High degree of initiative and a proactive approach to problem-solving in an ambiguous environment.
- Comfort acting as a commercial generalist, willing to take on diverse responsibilities.
- Working proficiency in English.
- Bonus: Experience in voice AI, speech, or audio.
- Bonus: Familiarity with the specific vocabulary of voice agents and a passion for sound technology.
Skills
- Sales
- Business Development
- Data Analysis
- CRM Management
- Product Analytics
- Experimentation
- Technical Sales
- AI Tools
- Copywriting
- Communication
- Problem-Solving
- Commercial Acumen
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- Competitive salary package
- Stock options
- Additional benefits
- Opportunity to work at a rapidly growing Voice AI startup
- Dynamic, fast-paced startup culture
- High impact role in a groundbreaking startup
- Full ownership and autonomy
- Work with a world-class team
- Ample room for professional growth
- Opportunity to define the future of Voice AI technology
About the Company
- ai-coustics is building the audio intelligence layer and developer tooling to enable more robust and intelligent voice agents and Physical AI applications.
- Our models power thousands of agents worldwide and process millions of hours each month.
- We are backed by leading early-stage investors including Connect Ventures, Partech, Inovia Capital, as well as angel investors from HuggingFace, DeepMind and Amazon.
- We are looking for individuals who take ownership, think systemically, and want to solve challenging real-world problems in close collaboration with customers.
- We offer an environment for those motivated by developing practical technology, shaping an emerging category, and setting new standards for Voice AI.