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About the Role

The Animal Care Worker is responsible for the basic feeding and cleaning of animals at the Austin Animal Center, including dogs, cats, reptiles, and livestock. This physically demanding position requires working in various elements and being on your feet for extended periods. The role ensures animal safety and well-being while providing customer service and information regarding Animal Services policies.

Responsibilities

Cleans, disinfects, and maintains shelter areas.
Feeds, waters, bathes, dips, and exercises animals.
Provides humane sheltering services in compliance with State minimum standards and shelter policies.
Safely and humanely handles animals of unknown health and temperament.
Assists in monitoring the medical/behavioral status of animals and performs related health care activities.
Contributes to programs and services supporting the shelter’s live outcome goal.
Loads dead animals onto trucks.
Ensures the safety of animals and people in the shelter.
Accurately maintains all required records in the shelter’s database.
Provides information to the public.
Assists in unloading trucks, stocking shelter areas, and storing materials.
Assists in preparation, transport, and documentation of specimens for rabies testing.
Maintains facility and grounds in a clean, neat, and organized manner.

Requirements

Graduation from an accredited high school or equivalent.
Six (6) months of work experience.
Ability to work with frequent interruptions and changes in priorities.
Ability to adhere to disease management and safety protocols.
Ability to establish and maintain effective communication and working relationships with City employees and the public.
Must be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills

Knowledge of applicable processes, techniques, and principles.
Knowledge of animal services and related programs.
Skill in safely handling animals, including those with unknown temperament.
Demonstrated experience working in a high stress shelter or rescue environment.
Ability to prioritize daily tasks with competing priorities.
Demonstrated experience providing excellent customer service to both internal and external customers in a professional work setting.
Ability to de-escalate conflicts in a professional manner.
Demonstrated attention to detail relating to cleaning, disinfecting, and reporting changes in dogs’ behavior and/or medical concerns.
Demonstrated experience in an animal-related field, including animal husbandry, health, and basic care.
Demonstrated experience with 50+ lb. dogs with behavioral issues.
Ability to lift 50+ lb. dogs.

Location

Austin Animal Center, 7201 Levander Loop, Bldg. A, Austin, TX 78702

Work Type

Full-Time
Temporary
Onsite

Experience Level

Six (6) months of work experience

Education Level

High school diploma, GED or equivalent degree

Salary/Compensations

$22.05 - $24.26

Benefits

Low-cost medical, dental, vision
Paid leave
Highly competitive retirement plan
Training opportunities

About the Company

Austin Animal Services’ mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
Empathy, Ethics, Excellence, Engagement, and Equity are guiding principles.
Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.