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About the Role
The Regional Client Manager will support WPP's mission to deliver consistency, delivery excellence, and best-in-class service for Amazon across its diverse businesses, including XCM, Prime Video, and RMI. This role is crucial for managing client requests, ensuring timely deliverables, and fostering strong relationships with stakeholders.
Responsibilities
- Manage day-to-day client requests, projects, and workstreams, ensuring high standards and timely completion.
- Serve as a primary point of contact for clients and internal stakeholders, coordinating across the DPAM workflow.
- Build trusted relationships with hub planning teams, local markets, and specialist partners for alignment and knowledge sharing.
- Manage regional governance and knowledge-sharing initiatives to promote best practices and share developments.
- Develop a strong understanding of OpenDoor and WPP specialist team capabilities to deliver integrated solutions.
- Oversee end-to-end delivery of regional and multi-market campaigns, including briefing, compliance, budget tracking, and analysis.
- Support the development of high-quality client-facing materials, providing insights and actionable outcomes.
- Drive operational excellence through effective financial process management.
- Champion innovation using data, technology, automation, and AI-enabled tools like WPP Open.
- Support regional reporting and campaign analysis, providing insights and recommendations for optimization.
- Stay informed of industry developments, emerging technologies, and Amazon-specific initiatives.
Requirements
- Strong organizational and project management skills.
- Ability to coordinate multiple stakeholders.
- Excellent communication skills.
- Ability to build strong relationships with clients and colleagues.
- Strong digital and data knowledge.
- Strong media planning/activation background.
- Ability to act on initiative to immerse in the client’s business and category.
- Multi-market experience preferable.
- Familiarity with Amazon's way of working and leadership principles.
- Understanding of Amazon's ecosystem.
- Must have the right to work in the UK.
Skills
- Project Management
- Client Relationship Management
- Digital Marketing
- Data Analysis
- Media Planning
- Media Activation
- Stakeholder Management
- Financial Management
- Innovation
- Reporting
- Communication
Location
- London
Work Type
- Full-time
- Hybrid
Experience Level
- Manager
Benefits
- Competitive medical insurance
- Group retirement plans
- Vision insurance
- Dental insurance
- Significant paid time off
- Preferential partner discounts
- Employee mental health awareness days
About the Company
- WPP is the trusted growth partner for the world’s leading brands, helping clients navigate change, capture opportunity, and deliver transformational growth.
- WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale.
- OpenDoor is WPP’s bespoke global operating model for Amazon, integrating the best of WPP and Amazon.
- OpenDoor is built to deliver next-level productivity, fueled by an industry-leading approach to People, Platforms, and Process.
- OpenDoor spans across all WPP agencies and disciplines.
- OpenDoor’s values are built from Amazon’s 16 Leadership Principles and WPP’s core values of Open, Optimistic, and Extraordinary.
- WPP Media fosters an inclusive culture through employee resource groups and frequent in-office events.
Equal Opportunity
- WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment.