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About the Role
Use your surveying expertise to resolve complex repairs and disrepair in residents’ homes. We’re looking for an experienced Disrepair Surveyor to lead the technical assessment and progression of disrepair and complex repair cases across our homes. This is a hands-on, predominantly site-based role where you’ll inspect properties, diagnose defects and take responsibility for ensuring the right remedial works are specified, progressed and completed to the required standard.
Responsibilities
- Inspect homes and communal areas, diagnose defects and determine appropriate remedial works
- Lead the delivery of legal disrepair remedial works, ensuring works meet agreed settlements and timescales
- Prepare detailed specifications and schedules of work
- Monitor works through to completion, resolving technical, contractor and access issues
- Undertake post-inspections and quality assurance of completed works
- Monitor contractor performance against agreed standards and KPIs
- Work closely with residents, contractors, Legal, Tenancy and Property colleagues to resolve complex cases
- Provide witness statements and represent the Council at court where required
Requirements
- Significant property maintenance and surveying experience
- Strong technical knowledge of building construction, maintenance and the diagnosis of property defects
- Strong property inspection, diagnostic and surveying skills
- Experience of responsive repairs within social housing or a comparable property environment
- A track record of delivering legal disrepair remedial works
- Experience preparing specifications and schedules of work
- Experience managing contractors and monitoring works through to completion
- Knowledge of relevant building, health and safety and CDM requirements
- Ability to assess variations, completed works, invoices and valuations
- Strong customer, communication and negotiation skills, including experience resolving complex repair or property issues with residents
- Ability to manage a high-volume mobile workload and make sound professional judgements independently
- A full driving licence and car insurance covering business use are required
Skills
- Surveying expertise
- Technical assessment
- Complex repair case management
- Property inspection
- Defect diagnosis
- Remedial works specification
- Contractor management
- Quality assurance
- Performance monitoring
- Customer service
- Communication
- Negotiation
Location
- Croydon
Work Type
- Permanent
- 36 hours per week
- Site-based
Experience Level
- Experienced
Education Level
- HNC, trade qualification or equivalent building construction/property experience is desirable
Salary/Compensations
- Grade 12 £51,738- £53,919p.a.
Benefits
- Fantastic benefits
- Career Development – opportunities to develop your technical and professional expertise
- Local Government Pension Scheme
- Up to 31 days annual leave, subject to eligibility, plus Bank Holidays and the option to purchase additional leave
- Work Life Balance – flexible and agile working in line with service requirements
- Family Friendly policies
- Employee Assistance Programme – confidential support available 24/7
- Inclusive Culture – working in a diverse organisation where everyone is valued
- Make a Difference – work that directly improves residents’ homes and services
- Essential car user allowance applies
About the Company
- Croydon Council balances its books, listens to residents, and delivers good sustainable services
- Get a grip on the finances and make the council financially sustainable
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
- Ensure good governance is embedded and adopt best practice
- Develop our workforce to deliver in a manner that respects the diversity of our communities
- Croydon is a place of opportunity for business, earning and learning
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
- People can lead healthier and independent lives for longer
- Croydon Council’s new ways of working
- Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
Equal Opportunity
- Croydon Council is committed to equality, diversity and inclusion.
- We guarantee an interview to disabled applicants who meet the minimum criteria for the role.
- Croydon Council is an inclusive employer and welcomes applications from all sections of the community.
- Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
- As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
- The Successful candidate will be subject to a DBS check, if the role requires one.