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About the Role

Supervise Distribution Services staff, dispatch transport requests using Capacity Management, and ensure compliance with departmental policies. Qualified candidates will demonstrate superior communication and organization skills.

Responsibilities

Dispatch all patient and equipment requests for all Clinical and non-Clinical departments.
Follow up with Transporter and provide feedback on Quality Measures.
Answer Department telephone and provide feedback to caller about delays and obstacles.
Supervise and Counsel staff as needed.
Complete Staff Schedules and Timesheets.
Track all Fix as Fail equipment repairs utilizing MS Excel and verify completion.
Daily tracking of Patient Belongings and service issues, purge older belongings and maintain MS Access Database.
Issue staff uniforms and maintain inventory.
Collaborate on Department Policies and Procedures for safe and efficient patient transport, equipment delivery and Recycling.
Run and Print necessary Capacity Management Reports, export data into MS Excel Spreadsheet and report to Department Manager.
Conduct patient interviews and employee observations.
Collaborate on departmental policies and procedures.
Oversee training initiatives for new employees and ongoing retraining of current staff.
Provide staff education.
Review orientation materials and the department mentorship program.
Act as a visible, hands-on supervisor with a focus on staff engagement, operational oversight, and workflow support.
Maintain a consistent presence throughout the hospital to support frontline operations.

Requirements

Associate's degree and at least 1 year experience in a patient setting/hospital facility or, in lieu of degree, at least 3 year’s of experience in a patient setting/hospital facility.
Knowledge/Understanding of patient throughput/transport practices.
Working knowledge of Microsoft applications (Outlook, Word, Excel).
Excellent verbal and written communication skills.
Successfully complete pre-employment physical examination and obtain medical clearance.
Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen.
Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).

Skills

Capacity Management program
MS Excel
MS Access Database
Microsoft Outlook
Microsoft Word

Location

Stony Brook, NY

Work Type

Full-time

Experience Level

1+ year experience in a patient setting/hospital facility
3+ years experience in a large hospital facility (preferred)

Education Level

Associate's degree

Salary/Compensations

$45,372 - $53,060/ year

Benefits

Generous leave
Health insurance
Participation in the state pension system

About the Company

Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Equal Opportunity

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.