Food and Beverage Attendant | Esprit Noir & Le Rivage at AccorHotel | AU | Rezi

Food and Beverage Attendant | Esprit Noir & Le Rivage at AccorHotel

Food and Beverage Attendant | Esprit Noir & Le Rivage

AccorHotel · AU

Today

Food and Beverage Attendant | Esprit Noir & Le Rivage

AccorHotel · AU

10 hours ago
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About the Role

Sofitel Sydney Darling Harbour is seeking a Food & Beverage Attendant to join their team, working across two unique outlets, Esprit Noir and Le Rivage. This role involves delivering exceptional guest service, from poolside relaxation to vibrant bar experiences, ensuring every guest detail is attended to.

Responsibilities

  • Welcome and engage with guests, creating a warm and inviting atmosphere from arrival through to farewell.
  • Deliver attentive and personalised food and beverage service across Esprit Noir and Le Rivage.
  • Take accurate food and beverage orders and confidently answer questions about menus, ingredients and beverage offerings.
  • Recommend cocktails, wine, champagne, spirits, beverages and food based on guest preferences.
  • Deliver food and beverages efficiently while maintaining high standards of presentation and service.
  • Adapt your service style to suit the sophisticated atmosphere of Esprit Noir and the relaxed poolside environment of Le Rivage.
  • Develop strong knowledge of both outlets, including menus, beverage offerings, promotions and service procedures.
  • Anticipate guest needs and look for opportunities to create memorable moments throughout their experience.
  • Respond to guest requests and feedback professionally, taking ownership wherever possible.
  • Maintain the presentation, cleanliness and organisation of guest and service areas throughout each shift.
  • Work closely with the Kitchen, Bar and wider Food & Beverage teams to ensure smooth and efficient service.
  • Assist with opening and closing duties, restocking and general operational requirements.
  • Maintain responsible service of alcohol, food safety, hygiene and workplace health and safety standards.

Requirements

  • Previous Food & Beverage or hospitality experience, ideally within a premium, luxury or high-volume environment.
  • A genuine passion for delivering exceptional guest service.
  • Strong communication skills and the confidence to make recommendations and answer guest questions.
  • Excellent attention to detail and pride in maintaining high service and presentation standards.
  • The ability to adapt your approach and service style to different guest environments.
  • The ability to remain calm, organised and attentive during busy service periods.
  • A strong team mentality and willingness to support your colleagues wherever needed.
  • An interest in food, cocktails, wine and the wider world of hospitality.
  • A current RSA certificate.
  • Full Australian working rights.
  • Flexibility to work across a rotating roster, including mornings, evenings, weekends and public holidays.

Skills

  • Food & Beverage service
  • Guest relations
  • Order taking
  • Menu knowledge
  • Beverage recommendation
  • Upselling
  • Customer service
  • Communication
  • Attention to detail
  • Adaptability
  • Teamwork
  • Responsible service of alcohol
  • Food safety
  • Workplace health and safety

Location

  • Sydney

Work Type

  • Permanent
  • Part-Time

Experience Level

  • Previous Food & Beverage or hospitality experience

Education Level

  • Current RSA certificate

Benefits

  • Privileged access to an international portfolio of luxury accommodation
  • Exceptional dining
  • Curated lifestyle experiences
  • Daily touches of indulgence
  • Preferred-rate artisan coffee
  • Thoughtfully designed Ambassador dining menu
  • Distinguished learning platform blending expert knowledge with tailored development

About the Company

  • Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture.
  • As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.
  • At the heart of everything we do are exceptional people.
  • We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.

Equal Opportunity

  • We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
  • We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.