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About the Role
Sofitel Sydney Darling Harbour is seeking a Food & Beverage Attendant for its Champagne Bar. This role involves creating a welcoming atmosphere and delivering personalized service, from guest greetings to order taking and service, ensuring memorable experiences.
Responsibilities
- Welcome and engage with guests, creating a warm and inviting atmosphere from arrival through to farewell.
- Provide attentive, personalised table and beverage service in line with Sofitel standards.
- Take accurate food and beverage orders and confidently answer questions about the menu and beverage offering.
- Recommend food, champagne, wine and beverages based on guest preferences.
- Deliver food and beverages efficiently, ensuring presentation and service standards are consistently maintained.
- Maintain a strong knowledge of the Champagne Bar menu, beverage selection and current offerings.
- Anticipate guest needs and look for opportunities to create memorable moments throughout their experience.
- Respond to guest requests and feedback professionally, taking ownership wherever possible.
- Maintain the presentation, cleanliness and organisation of guest and service areas throughout each shift.
- Work closely with the Bartending, Kitchen and wider Food & Beverage teams to ensure smooth service.
- Assist with opening and closing duties, stock replenishment and general operational requirements.
- Maintain responsible service of alcohol, food safety, hygiene and workplace health and safety standards.
Requirements
- Previous Food & Beverage or hospitality experience, ideally within a premium, luxury or high-volume environment.
- A genuine passion for delivering exceptional guest service.
- A warm, friendly and confident personality with a natural ability to connect with guests.
- Strong communication skills and the confidence to make recommendations and answer guest questions.
- Excellent attention to detail and pride in maintaining high service and presentation standards.
- The ability to remain calm, organised and attentive in a fast-paced environment.
- A strong team mentality and willingness to support your colleagues wherever needed.
- An interest in champagne, wine, cocktails and the world of premium hospitality.
- A current RSA certificate.
- Full Australian working rights.
- Flexibility to work across evenings, weekends and public holidays.
Skills
- Guest service
- Beverage service
- Menu knowledge
- Communication skills
- Attention to detail
- Teamwork
- Responsible service of alcohol
- Food safety
- Hygiene
- Workplace health and safety
Location
- Sydney Darling Harbour
Work Type
- Permanent
- Part-Time
Benefits
- Privileged access to an international portfolio of luxury accommodation
- Exceptional dining
- Curated lifestyle experiences
- Daily touches of indulgence
- Preferred-rate artisan coffee
- Thoughtfully designed Ambassador dining menu
- Distinguished learning platform blending expert knowledge with tailored development
About the Company
- Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture.
- As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.
- At the heart of everything we do are exceptional people.
- We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.
Equal Opportunity
- We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
- We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.