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About the Role
This entry-level role provides administrative, operational, and systems support within the Delegated Authority & Technical Oversight function, underwriting operations, and direct insurance business activities. It focuses on system testing, policy administration, business operations, documentation management, and process improvement, with a key emphasis on supporting systems like Sphere Contract Management Module (CMM) and DSI Bridge.
Responsibilities
- Check and update information for accurate records.
- Create reports, trackers, and documents for team organization.
- Assist with new insurance policies, renewals, and policy changes.
- Prepare and organize policy documents.
- Test business systems, follow test steps, and record outcomes.
- Gather information and assist colleagues with document requests.
- Maintain clear and up-to-date guides and team records.
- Suggest improvements for processes.
Requirements
- GCSEs or equivalent qualifications, including English and Maths, are useful.
- No previous employment or insurance experience is required.
- Demonstrate skills gained through school, college, volunteering, clubs, caring responsibilities, work experience, a weekend job, or personal projects.
Skills
- Curiosity and eagerness to learn.
- Attention to detail.
- Time management and task completion.
- Comfort with everyday technology.
- Willingness to build Word and Excel skills.
- Clear communication.
- Ability to ask questions.
- Positive attitude.
- Teamwork.
- Adaptability to new challenges.
Location
- London
Work Type
- Hybrid
- 2 days in the office
Experience Level
- Entry-level
Education Level
- GCSEs or equivalent
Benefits
- Hybrid working
- Life insurance
- Private medical cover
- Private dental cover
- Volunteering days
About the Company
- ERGO is a well-established brand in its target markets, backed by Group A-rated securities and the strong ownership of ERGO Versicherung AG.
- ERGO UK Specialty focuses on profitable, sustainable business in the UK and Ireland.
- The company aims to improve capacity management, operations, and efficiency through simpler products, processes, and policy wordings.
- Its client-led approach, consistent capacity, and specialty underwriting expertise have supported successful UK business since 2001 and under ERGO ownership since 2013.
Equal Opportunity
- We welcome applicants from every background and can make reasonable adjustments during the recruitment process.