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About the Role
The EMEA Merchandising Specialist supports the full operational running of Sonos' point-of-sale estate across the EMEA region, spanning 3,800+ displays in 17 countries. This role translates EMEA retail strategy into clear briefs for agencies and retail partners, ensuring accountability and driving continuous improvement. You will report to the EMEA Retail Display Manager and collaborate with various internal teams and external agencies to ensure executional excellence.
Responsibilities
- Support the end-to-end EMEA POS programme management with agency partner executional support, including estate integrity, display rollouts, ad hoc installations, relocations, and dismantling across all markets.
- Support cross-functional coordination with Finance, Legal, regional Commercial Marketing, and the Global Commercial Activation & Enablement team.
- Contribute to the onboarding of new agencies and Sonos stakeholders, ensuring clear processes, ownership, and SLAs.
- Support EMEA execution of all new product introduction (NPI) POS retrofits and rollouts, from briefing and prototype review to in-store completion and reporting.
- Coordinate regional requirements, store lists, tour plans, and installation partners for each NPI wave.
- Manage PO tracking and invoice approval.
- Capture post-rollout learnings and implement process improvements for subsequent launches.
- Coordinate POS artwork production, agency briefings, localisation, and translation workflows across all markets.
- Track artwork budgets and ensure timely delivery aligned to NPI and campaign calendars.
Requirements
- 4+ years of experience in retail operations, POS or visual merchandising programme management, ideally within consumer electronics, lifestyle or premium FMCG.
- Proven ability to manage complex, multi-market programmes across EMEA, including agency management, multi-currency budgets, cross-functional stakeholder coordination, and multiple concurrent workstreams.
- Commercially confident with experience in budget ownership, PO management, invoice review, and finance reporting.
- A collaborative team player who can build effective relationships cross-functionally.
- Excellent communicator, able to operate confidently at all levels from partner agencies to senior leadership.
Skills
- Programme Management
- Project Management
- Retail Operations
- POS Management
- Visual Merchandising
- Agency Management
- Budget Management
- Stakeholder Coordination
- New Product Introduction (NPI) Rollouts
- Artwork Production
- Content Coordination
- Translation Workflows
- Communication Skills
Location
- EMEA
Work Type
- Hybrid
Experience Level
- 4+ years
About the Company
- At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other.
- As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.