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About the Role
SCA is seeking a Legal Operations & Technology Associate to modernize and transform the delivery of legal services across the Legal, Ethics & Trust Department. This role will support initiatives involving legal technology, generative AI, workflow automation, knowledge management, process improvement, and operational analytics.
Responsibilities
- Support the department's legal technology and AI roadmap, including initiatives involving workflow automation, knowledge management, contract management, and other legal technology solutions.
- Identify practical opportunities for evaluation, implementation, testing, training, documentation, and adoption of legal technology platforms and AI-enabled solutions to improve productivity and enhance legal service delivery.
- Help develop and maintain prompts, playbooks, knowledge repositories, and user guidance to support effective and responsible use of approved AI tools.
- Monitor emerging legal technology trends and recommend practical applications aligned with SCA business objectives, compliance requirements, and responsible AI principles.
- Analyze legal workflows and recommend improvements that increase efficiency, visibility, consistency, and scalability.
- Support process automation initiatives across the department, including legal service intake, matter tracking, contract workflows, and knowledge management, and help drive adoption of new ways of working through training and user support.
- Develop metrics and reports that help department leadership evaluate performance, track adoption, and identify opportunities for improvement.
- Help maintain department resources, templates, playbooks, policies, training materials, and other knowledge management assets.
- Coordinate with legal and cross-functional business stakeholders on operational and technology initiatives.
- Support new systems, tools, and process changes through project coordination, communication, documentation, and change management activities.
- Support special projects at the direction of the General Counsel, including significant departmental and company initiatives and events that require strong coordination, planning, and communication.
- Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.
Requirements
- Bachelor's degree.
- 3-6 years of experience in legal operations, legal technology, information systems, or project management.
- Ability to manage multiple projects and priorities in a fast-paced environment while exercising sound judgment and discretion with confidential information.
- Experience with AI, data analytics, and/or workflow automation tools.
- Strong organizational, analytical, and problem-solving skills, with exceptional attention to detail.
- Strong proficiency with Microsoft 365, including Copilot, Excel, PowerPoint, Teams, SharePoint, and related productivity tools.
- Excellent written and verbal communication skills and the ability to work effectively with attorneys, business partners, vendors, and technology teams.
- Experience working in a corporate legal department, law firm, consulting environment, or technology-focused business function.
- Familiarity with legal technology platforms such as Adobe eSign, e-billing, and CLM systems.
- Experience supporting technology implementation, process improvement, digital transformation, or change management initiatives.
- Interest in legal innovation, legal service delivery, knowledge management, and responsible AI implementation.
Skills
- Legal technology
- Generative AI
- Workflow automation
- Knowledge management
- Process improvement
- Operational analytics
- AI
- Data analytics
- Microsoft 365
- Copilot
- Excel
- PowerPoint
- Teams
- SharePoint
- Adobe eSign
- e-billing
- CLM systems
- Change management
Location
- New York, NY
Work Type
- Full-time
Experience Level
- 3-6 years
Education Level
- Bachelor's degree
Salary/Compensations
- $85,000 to $100,000
- Annual bonus target of 7%
Benefits
- Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee assistance plan and comprehensive behavioral health benefits
- Fertility benefits, including, surrogacy, and adoption assistance programs
- Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
- Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
- Short-term & long-term disability plans
- Up to 12 weeks of paid parental and caregiver leave
- 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
- Education assistance and student loan programs
- Vacation
- Paid holidays
- Sick leave
- Summer Fridays (early release)
- Winter break between Christmas and New Year’s Day (based on business needs)
- Referral bonuses (subject to eligibility)
- Matching gift program
- Employee business resource groups (EBRGs)
- Special discounts on Sony products
- Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
About the Company
- Sony Corporation of America, U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan.
- Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc.
- With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth.
- We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
- Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
- Right to Work (English/Spanish)
- E-Verify Participation (English/Spanish)