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About the Role

We are looking for an analytical and innovative associate to join the Enterprise Arbitration team, focusing on optimizing inbound channels like EASE, Email, and Site. This role supports the Modeling function, concentrating on the convergence of business, credit, and modeling results. Key responsibilities include evaluating potential model improvements, developing model roadmaps, and advising Lines of Business on operational impacts. The goal is to ensure the optimal message is delivered to the right customer, driving excellent customer experiences and deepening customer relationships.

Responsibilities

Develop business strategies that will drive growth, profitability, and competitive success.
May manage and develop 1-2 analysts, coaching and mentoring associates.
Develop and implement new product and pricing strategies for various lending products.
Lead product level modeling/analytics.
Lead direct-to-consumer marketing efforts for select products.
Build targeted insights to inform the design and development of new customer experiences.
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior.
Create risk models, and test hypotheses using rigorous monitoring and analysis.
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.
Oversee multiple projects and programs concurrently.
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.

Requirements

At least 3 years of professional experience performing analysis.
Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration, with an expectation that the required degree will be obtained on or before the scheduled start date.

Skills

Strategic leadership
Analytical skills
Product development
Marketing strategy
Credit risk analysis
Project management
Partnership and collaboration
Strategic and analytic orientation
Quantitative orientation
Business judgment
Leadership
Integrity
People leadership
Innovation
Executive communication skills
Strategic influencing skills
Negotiation skills
Clear results orientation
Ability to drive and execute an agenda in an uncertain and fluid environment
Ability to thrive in a fast paced, entrepreneurial and dynamic environment

Location

Chicago, IL
McLean, VA
New York, NY
Riverwoods, IL

Work Type

Full-time

Experience Level

3+ years of professional experience performing analysis
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management

Education Level

Bachelor's Degree in a quantitative field
Master's Degree in a quantitative field
MBA with a quantitative concentration
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

Salary/Compensations

$149,800 - $171,000
$164,800 - $188,100
$179,700 - $205,100

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.