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About the Role

As a senior leader in Enterprise Risk Management (ERM), you will join a critical second-line-of-defense function responsible for defining the bank’s risk management architecture. We are looking for a Sr. Director to help lead as we transform our risk management practices to be a world-class competitive advantage. The Sr. Director will lead and team with elite professionals to develop and test strategies that ultimately impact the bottom line.

Responsibilities

Actively lead the strategic approach to transform Risk Management, including understanding strategic issues.
Oversee the development of project proposals, work plans, primary and secondary research, and qualitative and quantitative analysis.
Manage ambiguity and consistently seek to drive clarity amongst team, partners and key stakeholders.
Craft storylines that clearly articulate findings, insights, and recommendations.
Directly liaise and communicate with senior leadership to move the organization to action.
Develop and maintain relationships with key business leaders to enable improved decision-making around go-to-market strategy.
Manage, mentor and support the development of less experienced associates on the team.
Lead and drive internal initiatives including recruiting, staffing, diversity & inclusion, and social activities.

Requirements

Build relationships with key business partners to advance Risk Management initiatives.
Advise business partners in identifying high leverage opportunities for more efficient or more well-managed risk management processes that improve customer experience and/or drive competitive differentiation, informed by line of business and enterprise business strategy.
Influence decision making across business units and functional teams.
Leverage executive forums and quarterly reporting to drive engagement with strategy.
Provide thought leadership and catalyze best practice sharing regarding research, strategy, and design, building Capital One’s internal customer experience community and expertise.
Drive cross-pollination and collaboration with other teams within the Enterprise Risk Organization.
Promote the culture and values of Capital One and the Enterprise Risk Organization.
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.
Oversee multiple projects and programs concurrently.
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
Demonstrate a proven track record of decision making and problem solving based on analytics.
Possess strong business judgment, leadership and integrity.
Build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
Possess impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
Display an intense focus on achieving both short and long term goals.
Be able to drive and execute an agenda in an uncertain and fluid environment.

Skills

Quantitative analysis
Qualitative analysis
People management
Project management
Product development
Consulting
Financial modeling
Economic forecasting
Strategic leadership
Leadership
Execution
Partnership
Strategic; analytic orientation
Strong business judgment
Solid people leadership
Strong executive communication skills
Clear results orientation

Location

Chicago, IL
McLean, VA
New York, NY
Richmond, VA

Work Type

Full-time

Experience Level

Senior
5+ years of experience in people management
3+ years of experience in product development
3+ year of experience in consulting
3+ years of experience in financial modeling
3+ years of experience in economic forecasting

Education Level

Bachelor’s Degree
Masters Degree

Salary/Compensations

$245,100 - $279,800
$269,600 - $307,700
$294,100 - $335,700

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.