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About the Role
This senior role serves as a key linking-pin between Wholesale and wider IBAL local and global teams, focusing on risk and governance, strategy, and change initiatives, while managing sector support and data functions. It suits an organized, hands-on collaborator who can align strategic priorities and regulatory obligations.
Responsibilities
- Accountable for Business Management and strategic delivery initiatives for Wholesale Banking Australia.
- Manage regulatory risk, governance, and controls, including chairing the WB Risk and Governance forum.
- Support Accountability Framework compliance.
- Lead, coach, and develop a team of Chapter Leads and Customer Journey Experts.
- Manage the change and delivery roadmap in collaboration with transformation, IT delivery, and global tribe leads.
- Oversee benefit realization, action tracking, and initiative delivery.
- Manage budgeting and cost center expenses.
- Develop, influence, and coordinate the Wholesale Banking data strategy as the data owner, ensuring data quality, architecture, and remediation.
- Provide oversight and guidance to the Sector Support analyst team, managing sector revenue, NPS, and client surveys.
- Write and review submissions for Committees and the IBAL Board, potentially acting as delegate for the Head of Wholesale Banking.
- Oversee internal and external audits.
Requirements
- 7+ years of previous business management experience at a senior level and/or experience in Operational Risk management within financial institutions.
- Institutional banking products and banking operations experience.
- Strong understanding of Operational Risk & Governance as it relates to the wholesale banking business.
- Sound understanding of accountability frameworks and compliance.
- High level of self-motivation and professionalism with the ability to multi-task.
- Ability to develop a data strategy, maintain governance, adhere to policies, and represent Wholesale Banking in Data committees, including managing AI use cases.
- Ability to develop, monitor, interpret, and understand policies and procedures, ensuring alignment with strategy and objectives.
- Ability to communicate clearly, concisely, and compellingly.
Skills
- Risk Management
- Governance
- Strategy Development
- Change Management
- Data Management
- Budget Management
- Team Leadership
- Stakeholder Management
- Presentation Skills
- Operational Risk Management
Location
- Australia
Work Type
- Full-time
Experience Level
- Senior level
Benefits
- Discounted ING Health Insurance
- An additional Rest Day to support wellbeing
- An IMPACT day to volunteer on approved sustainability activity
About the Company
- At ING, we aim to make life simpler and more rewarding for our customers, team members, and communities.
- We foster a fun, inclusive, and supportive culture where individuality is celebrated.
- ING is a place where growth is a promise, offering opportunities for ownership of projects and collaboration with global colleagues.
- We are a WGEA Employer of Choice for Gender Equality and a Family Inclusive workplace.
- We value skills, capabilities, and alignment with our values over ticking every box.
- We are invested in fostering a diverse and inclusive workplace where everyone feels they belong.
Equal Opportunity
- We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box.
- If you’re interested but don’t meet all the criteria, we encourage you to apply.
- We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong.
- We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply.