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About the Role
This role provides administrative, coordination and operational support across the Governance, Risk & Assurance division. Working closely with governance, risk, resilience and assurance professionals, you will support team operations, coordinate activities, maintain records and reporting, and contribute to the delivery of key business outcomes. This role will suit someone who is organised, proactive, customer-focused and enjoys working with a variety of stakeholders.
Responsibilities
- Provide administrative and business support across the division.
- Coordinate meetings, workshops and team activities.
- Prepare reports, presentations, meeting papers and business documentation.
- Maintain records, registers and information management systems.
- Monitor shared mailboxes and coordinate responses to enquiries.
- Support reporting, compliance and assurance activities.
- Build productive relationships with stakeholders across the department.
- Contribute to process improvements and effective service delivery.
Requirements
- Strong organisational and time management skills.
- The ability to manage competing priorities and meet deadlines.
- Clear and professional communication skills.
- The ability to work independently and as part of a team.
- Sound judgement and attention to detail.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.
- A customer-focused and collaborative approach.
- Administration, business support or coordination experience.
- Experience supporting reporting, meetings, projects or operational activities.
- An interest in governance, risk, resilience, assurance or corporate services.
- Please obtain approval from your current Manager before applying.
- A current CV (maximum 3 pages).
- A covering letter (maximum 1 page) outlining your interest in the role and the skills and experience you would bring to the team. Please also outline your starting notice period or any planned leave which may impact your availability.
Skills
- Microsoft Office applications
- Outlook
- Word
- Excel
- PowerPoint
- Teams
- Organisational skills
- Time management skills
- Communication skills
- Customer-focused approach
- Collaborative approach
Location
- Sydney CBD (McKell)
Work Type
- Temporary
- 6 months
- Flexible working arrangements
- Hybrid working arrangements
Experience Level
- Clerk Grade 3/4
About the Company
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
Equal Opportunity
- We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.