Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this night auditor role.
Rezi rewrites your resume against Stonebridge Hospitality Management's job description. Free.
Tailor your resume to this night auditor role.
Rezi rewrites your resume against Stonebridge Hospitality Management's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the night auditor posting at Stonebridge Hospitality Management — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the night auditor posting at Stonebridge Hospitality Management — free, in seconds.
About the Role
The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.
Responsibilities
- Greet, register, and assign rooms to hotel guests.
- Verify customer payment methods and process credit authorizations.
- Maintain accurate records of room availability and guest accounts using the property management system.
- Balance daily receipts and revenues, conducting income audits on posted revenues.
- Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
- Answer phone calls promptly, directing inquiries or addressing guest needs.
- Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
- Make and confirm reservations, ensuring accurate data entry.
- Provide guests with information on hotel services and local attractions.
- Document guest feedback and escalate issues to management when necessary.
- Perform nightly “bucket checks” to ensure compliance with hotel standards.
- Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.
Requirements
- Previous experience in a hospitality or customer service role preferred.
- Proficiency in basic bookkeeping and balancing financial transactions.
- Strong communication skills, both verbal and written.
- Proficient in using property management systems and office software.
- Excellent customer service and problem-solving skills.
- Ability to work independently and make decisions with minimal supervision.
- Detail-oriented with strong organizational skills.
Skills
- Bookkeeping
- Balancing financial transactions
- Verbal communication
- Written communication
- Property management systems
- Office software
- Customer service
- Problem-solving
- Independent decision-making
- Organizational skills
Location
- Austin, Texas
- Aloft Austin Airport-Austin, TX
Work Type
- Full Time
- Overnight shifts
- Weekends
- Holidays
Experience Level
- Previous experience in a hospitality or customer service role preferred
Salary/Compensations
- $18-20 per hour
Benefits
- Medical
- Dental
- Vision
- PTO
- 401(k) matching
- Wellness support
- Life and disability coverage
- Savings accounts
- Tuition aid
- Travel and lodging perks
About the Company
- Stonebridge is committed to equal employment opportunities.
Equal Opportunity
- We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition.
- All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.
- Reasonable accommodations will be made for disabled team members.
- Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.