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About the Role
We're looking for a Learning & Capability Partner who embraces technology, explores new ideas, and creates engaging learning experiences that connect with today's workforce and prepare them for tomorrow's opportunities.
Responsibilities
- Designing creative learning experiences using a blend of digital learning, AI-powered tools, workshops, performance support resources and on-the-job development.
- Partnering with leaders to identify capability opportunities and create solutions that make a real difference to team performance and guest experience.
- Building leadership programs, career pathways and succession initiatives that help great people grow their careers with us.
- Facilitating engaging and energetic learning experiences, both in person and virtually.
- Coaching leaders, trainers and subject matter experts to deliver learning that sticks.
- Exploring new technologies, learning trends and innovative approaches to continuously evolve how we learn at TEEG.
- Using data, insights and feedback to measure impact and improve learning outcomes.
Requirements
- Creates learning experiences that genuinely engage people and drive behaviour change.
- Understands what motivates today's workforce and translates that into learning that sticks.
- Knows how to blend technology, social learning and real-world experience to build capability.
- Creates learning experiences people actually enjoy participating in.
- Experience designing and delivering learning, capability or leadership programs in retail, hospitality, leisure or other fast-paced, multi-site environments.
- Strong facilitation, instructional design and stakeholder management skills.
- Experience creating blended learning solutions across digital, virtual and face-to-face channels.
Skills
- Digital learning
- AI-powered tools
- Workshop facilitation
- Performance support
- On-the-job development
- Leadership program design
- Career pathway development
- Succession planning
- Virtual facilitation
- In-person facilitation
- Coaching
- Instructional design
- Stakeholder management
- Blended learning solutions
- Digital learning channels
- Virtual learning channels
- Face-to-face learning channels
Location
- North Sydney
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Qualification in Learning & Development, Education, Human Resources, Organisational Development or a related field.
About the Company
- At TEEG, we’re behind some of the world’s most recognisable entertainment brands, including Kingpin, Timezone and Zone Bowling, with 300+ venues globally.
- Based in North Sydney, our Support Office is a collaborative and high‑performing environment where teams partner closely with our venues to deliver exceptional experiences - and enjoy the journey along the way.
Equal Opportunity
- At TEEG, we value diversity and welcome applications from all backgrounds, abilities and identities. Together, we create stronger teams - because we’re simply better together.