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About the Role
The Lot Attendant performs a variety of tasks to ensure the smooth operation of the parking facility while delivering service that exceeds customer expectations. This role involves greeting guests, issuing tickets, completing car counts, and maintaining facility cleanliness, working closely with team members and management to uphold cleanliness and safety standards.
Responsibilities
- Greet arriving and departing guests in a friendly and courteous manner.
- Act as traffic controller to direct incoming guests to available parking spaces.
- Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
- Ensure vehicles are parked according to lot layout, spacing, and site instructions.
- Distribute parking validation instructions or signage information when applicable.
- Adjust cones, barriers, and directional signage as needed.
- Control traffic at entrances and exits as needed.
- Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction.
- Provide assistance to guests who have forgotten where they parked.
- Pick up litter, debris, or objects that could damage vehicles or cause hazards.
- Assist with seasonal tasks (rain prep, heat precautions, storm readiness).
- Use respectful communication to assist guests with their questions, problems, and concerns, relaying information to Operations Manager or Shift Lead as necessary.
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
- Follow established safety protocols at all times.
- Communicate professionally at all times with guests, clients, and teammates.
Requirements
- At least 18 years of age.
- Ability to work flexible schedules, including nights, weekends, holidays, and special events.
- Must successfully pass a background check, in accordance with company policy and applicable laws.
- Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.
- Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift.
- Stand for extended periods of time, sometimes for entire duration of shift.
- Work is performed outdoors for extended periods of time including up to the entire duration of shift.
- Employees are subject to environmental conditions including extreme heat and cold weather.
Skills
- Basic problem-solving skills
- Attention to detail
- Ability to follow safety procedures
- Ability to report hazards
- Excellent customer service skills
- Excellent communication skills
- Ability to verbally communicate with guests
- Previous customer service experience, preferred
Location
- I27-50_250 CLAY ST
Work Type
- Part Time
Salary/Compensations
- $30.62 - $35.22 / hour
Benefits
- 401(k) Plan with generous employer match and immediate vesting (Part Time).
- Sick Time Off based on state laws and regulations (Part Time).
- Employee Assistance Program for behavioral health care (Part Time).
- Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays (Full Time Only).
- Comprehensive Health Plans: Medical, Dental, and Vision coverage (Full Time Only).
- Life and Disability Insurance: Company paid basic life and Short-Term Disability (Full Time Only).
- 401(k) Plan with generous employer match and immediate vesting (Full Time Only).
- Employee Assistance Program for behavioral health care (Full Time Only).
- Parental and Caregiver Leave (Full Time Only).
- If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).
About the Company
- At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.
Equal Opportunity
- Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.