Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Retail Strategy and Transformation Director role.
Rezi rewrites your resume against Barclays's job description. Free.
Tailor your resume to this Retail Strategy and Transformation Director role.
Rezi rewrites your resume against Barclays's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Retail Strategy and Transformation Director posting at Barclays — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Retail Strategy and Transformation Director posting at Barclays — free, in seconds.
About the Role
This role drives the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.
Responsibilities
- Execute market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment.
- Develop appropriate pricing models for different products and services, ensuring profitability while remaining competitive.
- Develop, implement, and manage innovative financial solutions, services, and products aligned with bank objectives for the commercial banking segment.
- Identify and forge strategic partnerships with other financial institutions, technology providers, or industry experts.
- Manage key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
- Develop and implement sales strategies, including establishing sales targets and identifying sales channels.
- Monitor key metrics such as new client acquisition, loan volume, revenue generation, and market share to assess segment performance.
- Lead the design and execution of initiatives to improve Retail Banking performance, productivity, and long-term efficiency.
- Oversee operating model design, workforce strategy, organizational change, transformation delivery, and cost optimization.
- Define and implement Retail Banking wide target operating models across customer-facing, operational, and head office functions.
- Design future-state processes, governance, accountabilities, and operating rhythms.
- Improve efficiency, control, and service outcomes through structural and process redesign.
- Design future workforce models aligned with business strategy and financial objectives.
- Lead organizational redesign, workforce change programs, and location strategy initiatives.
- Partner with HR, Learning, and business leaders to identify future skills needs and monitor capability maturity.
- Define capability roadmaps and workforce transition plans, including data, AI, digital, and transformation capabilities.
- Lead upskilling and talent development programs to build a future-ready workforce.
- Assess capability requirements, organizational spans and layers, sourcing models, and offshoring opportunities.
- Create implementation plans that balance commercial outcomes, colleague experience, and operational resilience.
- Lead complex cross-functional transformation programs from design through implementation.
- Establish governance, prioritization, and execution frameworks to support delivery.
- Manage interdependencies across business, operations, technology, and control functions.
- Ensure benefits realization, adoption, and long-term sustainability of delivered change.
- Develop and lead Retail Banking’s efficiency and productivity agenda.
- Identify, prioritize, and execute opportunities to improve productivity, simplify operations, and reduce cost.
- Establish benefits frameworks, performance tracking, and governance to ensure savings are delivered and sustained.
- Drive adoption of automation, AI, and process simplification opportunities.
- Partner with Business Management, Finance, HR, and business leaders to shape medium and long-term cost strategies.
- Support leadership teams through significant organizational transformation activity.
Requirements
- Manage a business function, providing significant input to function-wide strategic initiatives.
- Contribute to and influence policy and procedures for the function.
- Plan, manage, and consult on multiple complex and critical strategic projects.
- Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture.
- Lead organization-wide projects and act as a deep technical expert and thought leader.
- Identify new ways of working and collaborate cross-functionally.
- Train, guide, and coach less experienced specialists.
- Provide information affecting long-term profits, organizational risks, and strategic decisions.
- Provide expert advice to senior functional management and committees to influence decisions made outside of own function.
- Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
- Escalate breaches of policies/procedure appropriately.
- Foster and guide compliance, ensure regulations are observed, and that relevant processes are in place.
- Focus on the external environment, regulators, or advocacy groups to monitor and influence on behalf of Barclays.
- Demonstrate extensive knowledge of how the function integrates with the business division/Group.
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline.
- Maintain up-to-date relevant sector/functional knowledge and insight into external market developments/initiatives.
- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in complex/sensitive situations.
- Exercise management authority to make significant decisions and certain strategic decisions or recommendations.
- Negotiate with and influence stakeholders at a senior level both internally and externally.
- Act as principal contact point for key clients and counterparts in other functions/businesses/divisions.
- Act as spokesperson for the function and business division.
- Demonstrate clear leadership behaviors to create an environment for colleagues to thrive.
- Demonstrate Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship.
- Demonstrate Barclays Mindset: Empower, Challenge, and Drive.
Skills
- Market analysis
- Product development
- Sales
- Relationship management
- Risk management
- Performance monitoring
- Pricing models
- Financial solutions
- Strategic partnerships
- Stakeholder management
- Sales strategies
- Data analysis
- AI
- Digital transformation
- Process redesign
- Automation
Experience Level
- Senior Leader
About the Company
- Barclays is a global financial services provider engaged in retail banking, credit cards, corporate and investment banking, and wealth management services.