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About the Role
This role is a valuable part of our Contract Strategy Implementation (CSI) team within Channel & Contract Management (CCM), committed to ensuring patient access to our medicines by executing strategic managed care commitments. You will collaborate closely with cross-functional stakeholders to shape, set up, and manage end-to-end contracting operations across diverse customer segments, driving operational excellence, compliance, and sustainable business solutions.
Responsibilities
- Lead the end-to-end strategy, planning, and execution of customer segment contracting initiatives across all lines of business in the U.S. market.
- Coach, empower, and develop a diverse team of professionals while overseeing resourcing, budget allocation, and day-to-day segment operations.
- Partner with cross-functional leaders in Customer Engagement, Squads, and PAA to translate complex market insights into sustainable, compliant contracting solutions.
- Direct customer-facing contract negotiations, interpretation, operationalization, and dispute management for all aligned priority segment agreements.
- Drive continuous improvement by leveraging technology, data capabilities, and operational efficiencies to track contract performance and streamline processes.
- Serve as a key member of the Channel & Contract Management (CCM) leadership team to shape organizational strategy, establish best practices, and anticipate market trends.
Requirements
- 12+ years of cross-functional experience in market access, account management, contract negotiations, strategic operations, or related fields within the pharmaceutical/biotechnology industry is required.
- Expert understanding and direct experience within the Payer/PBM and specialty pharmacy segment is preferred.
- 6+ years of direct people management experience, with at least 5 years leading cross-functional strategy development or operations teams.
- Outstanding strategic orientation with deep knowledge of biotech industry dynamics, managed care customer segments, market access models, and government/regulatory contracting guidelines.
- Proven expertise in long- and short-range strategic planning, departmental budgeting, and leveraging data analytics or relevant technology to optimize contract performance.
- Superior influencing, negotiation, and mobilization skills with a demonstrated ability to partner effectively across senior leadership, internal matrix teams, and external customers.
Skills
- Contract Strategy Implementation
- Channel & Contract Management
- Market Access
- Contract Negotiations
- Strategic Operations
- Payer/PBM
- Specialty Pharmacy
- People Management
- Cross-functional Strategy Development
- Data Analytics
- AI
- Automation
- Emerging Technologies
Location
- South San Francisco
Work Type
- On-site
- Full-time
Experience Level
- Sr. Director
- 12+ years of experience
- 6+ years of people management experience
- 5+ years leading cross-functional teams
Education Level
- Bachelor’s degree required (general business, managed healthcare, or legal disciplines preferred)
- MBA or other advanced degree (JD, PhD) is a plus
Salary/Compensations
- $209,700 - $389,400
- Discretionary annual bonus may be available
Benefits
- Benefits detailed in this link
- Relocation benefits are not approved for this posting.
About the Company
- Genentech is committed to ensuring patient access to our medicines by executing strategic managed care commitments.
- The company operates in a highly regulated pharmaceutical environment.
Equal Opportunity
- Genentech is an equal opportunity employer.
- It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
- The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
- If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.