Bodily Injury Adjuster - Represented Third Party Casualty (East Coast) - Remote
Allstate · NY, US
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About the Role
This role is responsible for investigating moderate to complex represented claims, including those arising from single or multi-car accidents, and specialized claims such as business interruption or loss of income. The individual will oversee liability and bodily injury investigations, take recorded statements, resolve loss of use claims, process payments, and negotiate settlements.
Responsibilities
- Summarizes documents and enters into claim system notes
- Manages, researches, and resolves complex customer communications, concerns, conflicts or issues
- Reviews medical reports in preparation for claims settlement evaluation
- Researches, responds to, or participates in Department of Insurance complaints or investigations
- Negotiates and settles claims in accordance with business unit best practices
- Sets initial reserve, updates reserve, documents rationale and claim summary notes
- Determines and explains minimum coverage limits in complex claims involving single or multiple claimants, also determines claim value
- Documents a claim file with notes, evaluations and decision making process
Requirements
- Prior represented casualty claim handling experience is required
- Claims experience preferred in at least one of the following states: NY, NJ, PA, FL, VA, NC
- 2-5 years of moderate/complex Bodily Injury claim handling experience is required
- Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
- Ability to work independently and remotely, while managing time efficiently
- Familiarity with insurance policies, coverage, and liability determination
- Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
- Knowledge of innovative tools and platforms for effective claims evaluation
- A home office – a dedicated workspace in your residence that is private and free from distractions
- A minimum internet bandwidth of 50 MB down/5 MB up
- Appropriate work surface and seating
- Candidates within the Eastern time zone are preferred, however, those on Central time zone will also be considered.
- Must be located in the United States (excluding California, Alaska, Hawaii, or Washington residents).
Skills
- Business Communications
- Critical Thinking
- Fraud Investigations
- Information Collection
- Time Management
Location
- Remote
Work Type
- Remote Home-Based Work
- Full-time
Experience Level
- 2-5 years
Salary/Compensations
- 56,000.00 - 92,000.00 annually
Benefits
- Technology bundle (laptop, monitors, headset, keyboard, mouse)
- Connectivity reimbursement of $80 per month
- Time off
- Healthcare
- Retirement
- Competitive pay with support for continuous development and career advancement
- Flexibility in scheduling
- 401K/pension
- Education reimbursement
About the Company
- At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties.
- For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.
- From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
- Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Equal Opportunity
- It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.