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About the Role
This newly created role is within a team of 4, reporting to the Head Operations APAC. It encompasses Trade Support, Middle Office, Settlements, Reconciliations, Governance and Control processes, involving internal and external engagement and ownership.
Responsibilities
- Performs assigned capital markets operations activities across trade support, settlement, reconciliation, account maintenance, documentation, or control-related processes, ensuring work is completed accurately, timely, and in accordance with established guidelines, policies, procedures, and priorities.
- Supports APAC domicile client base and all inbound APAC execution from global client base, including: Accounts, transactions, projects, analyses, internal/external relationships within an assigned capital markets operations area, escalating more complex matters as appropriate.
- Analyzes transaction, settlement, reconciliation, client, account, or operational information and evaluates possible solutions using technical experience, judgment, and precedent to resolve problems in straightforward situations.
- Monitors progress against processing timelines, service expectations, and control requirements; communicates status updates; and coordinates with peers and immediate managers to support timely delivery of trade lifecycle and operational work.
- Applies understanding of key business drivers, brokerage and capital markets operations requirements, operational risk, and functional objectives to complete assigned work and support broader team goals.
- Reviews transactions, positions, cash activity, data, documents, exceptions, and account records for accuracy, completeness, consistency, and compliance with established guidelines, policies, and control requirements.
- Contributes to the quality and timeliness of team deliverables by sharing information, coordinating assigned activities, following through on commitments, and helping resolve routine processing or exception-related issues.
- Builds tactical working relationships with peers, immediate managers, related operations teams, and applicable stakeholders, with some exposure to senior staff as needed to support coordination and issue resolution.
- Identifies opportunities to improve workflows, procedures, controls, documentation, or existing capital markets operations processes and supports practical solutions that enhance efficiency, consistency, risk awareness, and service quality.
- Over time will provide informal guidance to newer team members on routine processes, tools, systems, procedure documentation, brokerage operations activities, and day-to-day work while remaining accountable for individual contributions.
Requirements
- Expanded conceptual and practical knowledge of market and process fundamentals, principles, practices, procedures, and systems within APAC markets for Equity and Fixed Income products.
- Ability to solve problems in straightforward situations by analyzing options and applying technical experience, judgment, and precedent.
- Understanding of key business drivers and how own work supports team, functional, or client objectives.
- Working knowledge of brokerage or capital markets operations activities, including trade processing, settlement, reconciliation, and related operational controls.
- Awareness of applicable regional regulatory requirements and the importance of operating within established guidelines and policies.
- Strong analytical and organizational skills, with attention to detail and the ability to manage multiple priorities within established guidelines.
- Effective written and verbal communication skills for building tactical relationships with peers, immediate managers, and other stakeholders.
- Ability to work independently on assigned responsibilities while collaborating effectively with others across the team or function.
- Ability to identify process improvement opportunities, maintain high-quality procedure documentation, and support implementation of practical, policy-aligned solutions.
- Role-specific licenses or certifications may be required where applicable.
Skills
- Equity and Fixed Income products
- Listed derivative experience
- Problem-solving
- Analytical skills
- Organizational skills
- Attention to detail
- Communication skills
- Collaboration
- Process improvement
- Procedure documentation
- Technology integration
- Coding
- Automation
- AI integration
Location
- Chicago
- London
- Sydney
Work Type
- Full-time
Experience Level
- 3+ years of relevant experience
Education Level
- Bachelor’s/University degree
Benefits
- Flexible and collaborative work culture
- Movement within the organization is encouraged
- Senior leaders are accessible
- Commitment to an inclusive workplace
- Assisting the communities we serve
- Philanthropy is deeply rooted in Northern Trust’s history
About the Company
- Northern Trust is a global leader in innovative wealth management, asset servicing, asset management and banking services.
- Founded in 1889, the company is guided by principles of Service, Expertise, and Integrity.
- With over 135 years of financial experience and over 24,000 partners, Northern Trust serves sophisticated clients using leading technology and exceptional service.
- NT Brokerage is part of the fast-paced Banking and Markets division.
- Brokerage Operations is an agile and dynamic global group supporting the growing Northern Trust securities business.
- The APAC team supports Sales and Trading across 18 markets in the region for the global client base.
- Late shift coverage will be required in Sydney summer.
- The brand new Northern Trust Sydney office was officially opened in early 2025, reflecting a commitment to serving clients, strengthening presence in Australia, and fostering collaboration.
Equal Opportunity
- Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.
- Northern Trust is committed to an inclusive workplace.