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About the Role
Join the Reserve Bank's Payments Operations Program to strengthen Australia's national payments infrastructure. This role focuses on analyzing knowledge management and training requirements, and coordinating the development and rollout of new arrangements and content for critical national payments infrastructure.
Responsibilities
- Analyze and document detailed knowledge management and training requirements.
- Develop new processes and procedures for knowledge management arrangements and training framework.
- Coordinate the build of new knowledge content and training material.
- Assist with other business analysis work within the Payments Operations Programs.
- Work closely with the Project Manager (KM & Training) and Senior Business SME to deliver the Knowledge Management and Training workstream.
- Collaborate with the broader POP team, external professional services firms, and relevant staff in Payments Settlements and IT.
- Work and collaborate with multiple high-performing teams committed to team goals and deliverables.
Requirements
- Strong expertise and experience in business analysis.
- Outcomes driven with a strong delivery focus.
- Experience working in a matrix organisation structure.
- Stakeholder engagement and communication across delivery and support teams.
- Experience working in cross-functional teams including IT and operations.
- Strong communication and writing skills.
- Proven stakeholder management experience.
- Experience in prioritizing and working in a deadline-oriented environment.
- Strong team player.
- Familiarity of banking or payment systems is desirable.
Skills
- Business analysis
- Stakeholder engagement
- Communication
- Writing
- Stakeholder management
- Prioritization
- Teamwork
- Banking systems
- Payment systems
Location
- Hybrid
Work Type
- Hybrid work environment
- Max term contract
Experience Level
- Senior
Benefits
- Development and career opportunities
- Collaborative environment
- Flexibility
About the Company
- The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking.
- We also issue Australia's banknotes and operate infrastructure critical to the payments system.
- Our people, values, and culture play a critical role in achieving our objectives.
- We strive to be Open & Dynamic, consider and incorporate different perspectives, work across teams, and are transparent with each other.
- We deliver quality together effectively and focus on outcomes by prioritizing, testing, learning, and refining.
- We encourage intelligent inquiry and treat one another with respect.
- We promote the public interest through our efforts.
Equal Opportunity
- The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.
- We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.
- We are committed to making the recruitment process fair and equitable for all our candidates.