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About the Role
Join the Reserve Bank's Payments Operations Program to strengthen Australia's national payments infrastructure and critical IT systems. This role supports the development and rollout of new knowledge management and training arrangements and content within the RITS ecosystem.
Responsibilities
- Support delivery of the Knowledge Management and Training workstream.
- Co-ordinate the build of new knowledge content and training material.
- Arrange meetings and workshops.
- Liaise with internal and external stakeholders.
- Track progress and generate status reports.
- Work closely with the broader POP team, external professional services firms, and relevant staff in Payments Settlements and IT.
- Collaborate with multiple high-performing teams committed to team goals and deliverables.
Requirements
- Strong expertise and experience in business support roles.
- Outcomes driven with a strong delivery focus.
- Experience working in a matrix organisation structure.
- Stakeholder engagement and communication across delivery and support teams.
- Experience working in cross-functional teams including IT and operations.
- Strong communication and writing skills with proven stakeholder engagement experience.
- Experience in prioritising and working in a deadline-oriented environment.
- Strong team player with the ability to work with multiple collaborative teams.
Skills
- Business support
- Stakeholder engagement
- Communication
- Writing
- Prioritisation
- Teamwork
- Knowledge management
- Training development
Location
- Hybrid
Work Type
- Hybrid
- Contract
Experience Level
- Mid-level
Benefits
- Development and career opportunities
- Collaborative environment
- Support for growth
- Wellbeing support
- Flexibility
About the Company
- The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking.
- The RBA issues Australia's banknotes and operates infrastructure critical to the payments system.
- The RBA is made up of specialists across a wide range of fields.
- The RBA values and culture play a critical role in achieving its objectives.
- The RBA strives to be Open & Dynamic, considering and incorporating different perspectives, working across teams, and being transparent.
- The RBA focuses on delivering quality together effectively and prioritising, testing, learning, and refining.
- RBA people conduct themselves with a high degree of integrity, striving for excellence.
- The RBA encourages intelligent inquiry and treats one another with respect.
- The RBA promotes the public interest through its efforts.
Equal Opportunity
- The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.
- We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.
- We are committed to making the recruitment process fair and equitable for all our candidates.