Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Program Manager, Safeguards Workforce Operations role.
Rezi rewrites your resume against Anthropic's job description. Free.
Tailor your resume to this Program Manager, Safeguards Workforce Operations role.
Rezi rewrites your resume against Anthropic's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Program Manager, Safeguards Workforce Operations posting at Anthropic — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Program Manager, Safeguards Workforce Operations posting at Anthropic — free, in seconds.
About the Role
As Program Manager for Safeguards Workforce Operations, you will own workforce lifecycle programs end to end, including onboarding, offboarding, device provisioning, and access provisioning for all worker types. You will partner with Enforcement leads to develop capacity plans and work with vendor partners to execute them. This role involves direct execution and program building in a fast-paced environment with shifting priorities.
Responsibilities
- Own the workforce lifecycle for contractor, vendor and BPO reviewers: onboarding, offboarding, device provisioning and access provisioning
- Triage and execute inbound requests for new or changing vendor, BPO and contractor capacity
- Turn ad hoc or broken processes into scalable ones, with clear owners, service levels and a system of record
- Partner with IT and Security on access governance: least-privilege provisioning, timely revocation and regular access reviews
- Build and maintain capacity plans with Enforcement leads, translating review demand into workforce needs and adjusting as priorities shift
- Work with Safeguards vendor management to hold partners accountable to capacity and onboarding commitments
- Align practices with Human Data Operations and other teams running scaled human review, and help them streamline their own workflows
- Help define the long-term workforce strategy for Safeguards Enforcement
Requirements
- Have personally run onboarding, offboarding, access and device provisioning for contractor, vendor or BPO workforces — doing the work, not only overseeing it
- Have operated scaled human review programs with vendors or BPOs, such as trust & safety, content moderation or data annotation operations
- Have taken a broken or ad hoc process, made it scalable, and brought other teams along in adopting it
- Understand the fundamentals of capacity planning: how volume, handle time, quality targets, ramp and attrition turn into workforce needs
- Exercise sound judgment on access and permissions, and know when to bring in IT or Security
- Move quickly and stay effective when priorities change and information is incomplete
- Build alignment through direct partnership with the teams you depend on
- Owned a vendor or BPO relationship directly, including service levels and business reviews
- Built formal capacity models for review or operations workforces
- Supported workforces across more than one enforcement or harm area
- Hands-on experience with device management and identity and access tooling
- Worked through a period of hypergrowth where programs had to mature alongside the organization
Skills
- Capacity planning
- Device management
- Identity and access tooling
- Communication skills
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Education Level
- Bachelor’s degree or an equivalent combination of education, training, and/or experience
- A field relevant to the role as demonstrated through coursework, training, or professional experience
Salary/Compensations
- $245,000—$285,000 USD
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Visa sponsorship
About the Company
- Anthropic’s mission is to create reliable, interpretable, and steerable AI systems.
- We want AI to be safe and beneficial for our users and for society as a whole.
- Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
- We believe that the highest-impact AI research will be big science.
- At Anthropic we work as a single cohesive team on just a few large-scale research efforts.
- We value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles.
- We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science.
- We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time.
- Anthropic is a public benefit corporation headquartered in San Francisco.
Equal Opportunity
- We encourage you to apply even if you do not believe you meet every single qualification.
- Not all strong candidates will meet every single qualification as listed.
- Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.
- We think AI systems like the ones we're building have enormous social and ethical implications.
- We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.