Product Analyst at Qantas Group | AU | Rezi

Product Analyst at Qantas Group

Product Analyst

Qantas Group · AU

Today

Product Analyst

Qantas Group · AU

14 hours ago
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About the Role

The Product Analyst supports the Flight Operations Technology squad, acting as a conduit between business and technology. This role is accountable for maintaining existing systems and developing new ones to help the business achieve its objectives. You will collaborate with stakeholders to enhance processes and systems, and support the delivery of new features, enhancements, and initiatives.

Responsibilities

  • Act as a conduit between the business and technology.
  • Maintain existing systems.
  • Develop new systems to enable business objectives and strategic outcomes.
  • Work closely with stakeholders to improve their processes and systems.
  • Support the delivery of new features, enhancements, and initiatives.
  • Govern service partners to ensure product features are delivered to commitments and meet business requirements and service levels.
  • Apply analytical and critical thinking skills to solve strategic problems.
  • Operate in IT Delivery environments from concept to BAU.
  • Work with data sets to deduce accurate insights.
  • Communicate complex ideas clearly to various audiences.
  • Manage projects, change, or vendors.
  • Work in Operations and/or ongoing product lifecycle.

Requirements

  • 3+ years of experience in Business or Systems Analysis, Product or IT Support or related disciplines.
  • Demonstrated technical expertise and practical experience within a specific technical area.
  • Strong stakeholder engagement and management skills.
  • Ability to work cross-functionally and align business unit processes to enterprise business processes.
  • Prior experience with, and strong comfort using, collaboration tools such as JIRA and Confluence to document and manage stories.
  • Demonstrated understanding and use of modern delivery frameworks and their methodologies.

Skills

  • Business Analysis
  • Systems Analysis
  • Product Management
  • IT Support
  • Technical Expertise
  • Stakeholder Engagement
  • Stakeholder Management
  • Cross-functional Collaboration
  • Analytical Skills
  • Critical Thinking
  • IT Delivery
  • JIRA
  • Confluence
  • Modern Delivery Frameworks
  • Data Analysis
  • Communication Skills
  • Project Management
  • Change Management
  • Vendor Management
  • Operations
  • Product Lifecycle Management

Location

  • Mascot Campus

Work Type

  • Permanent
  • Full time

Experience Level

  • 3+ years experience

Benefits

  • Discounted air travel within Australia and across the globe for you and your family/friends.
  • Exclusive deals on accommodation and holidays.
  • Flexible leave options.
  • 18 weeks paid parental leave.
  • Additional purchased leave options.
  • Access to thousands of rewards through partnerships.
  • Discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
  • Salary packaging for motor vehicles to electronic devices.
  • Support for wellbeing, including mental health resources, a wellbeing app, and tailored nutrition plans.

About the Company

  • Founded in the Queensland outback in 1920, Qantas is Australia’s largest regional, domestic, and international airline.
  • Qantas has a range of subsidiary businesses that support the overall operations of the Group.
  • The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
  • At Qantas, we represent Australia to the world.
  • Our diverse country is known for its unique spirit, mateship, and a can-do attitude.
  • Technology is a big part of how we continue to pioneer our way forward.
  • With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports.

Equal Opportunity

  • Qantas is an equal opportunity employer.
  • Encourages diversity.
  • Supports charities and environmental initiatives.
  • Encourages Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.