Family Peer Support Specialist - Per-diem
New Directions Youth & Family Services · NY, US
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About the Role
The Family Peer Advocate delivers direct services for the Family Support Program, providing formal and informal supports to families raising children with social, emotional, developmental, medical, substance use, and/or behavioral challenges. The service aims to help children remain in the community and achieve treatment plan goals.
Responsibilities
- Provide outreach and advocacy to parents/guardians of youth with emotional or behavioral challenges.
- Use the Family Assessment of Needs and Strengths (FANS) to assess needs, strengths, and goals.
- Provide engagement, bridging, and transition support by connecting families with services, assisting with documentation, and helping to overcome barriers to participation.
- Serve as a bridge between families and providers to promote respectful partnerships.
- Empower families to make informed decisions regarding their supports and services.
- Provide leadership opportunities and parent skill development.
- Support families in transitioning out of services as they reach identified goals.
- Collaborate with formal systems, service providers, and informal networks involved with the youth and family.
- Maintain accurate, timely case documentation in the agency’s electronic case recording system.
- Ensure confidentiality and adherence to Medicaid documentation and billing requirements.
- Record group participation, attendance, and related data as required.
- Conduct family satisfaction surveys as directed.
- Complete Family Assessment of Needs and Strengths (FANS) training.
- Attend all mandatory in-service trainings per agency, OMH, and local county requirements.
- Maintain renewal credential requirements.
- Participate in regular supervision and meetings as required.
- Maintain a flexible schedule to meet family availability, including evenings.
- Follow agency policies, procedures, and the Family Peer Advocate Code of Ethics.
- Utilize normative culture and uphold agency standards.
- Perform other duties as assigned by the immediate supervisor.
Requirements
- Demonstrated lived experience as a parent or primary caregiver who has navigated multiple child-serving systems on behalf of their child(ren) with social, emotional, developmental, health, and/or behavioral health needs.
- Must possess a Family Peer Advocate (FPA) Professional Credential.
- Valid NYS driver’s license, adequate auto insurance, and reliable transportation.
- Ability to pass an annual physical for Category 1 job classification.
- Compliance with agency safety and health standards.
Skills
- Ability to work effectively with clients, families, staff, and community partners from diverse backgrounds.
- Ability to support youth with behavioral, emotional, or mental health challenges and their families.
- Strong advocacy and communication skills.
- Flexibility and adaptability in a dynamic work environment.
Location
- Cattaraugus County
Work Type
- Per Diem
- Flexible schedule
Education Level
- High school diploma or equivalency preferred, or a State Education Commencement Credential (e.g., SACC or CDOS). Educational requirements may be waived by the State if the individual demonstrates competencies and has relevant life experience sufficient for peer certification.
Salary/Compensations
- $35.00 per hour for service delivery
- $15.50 per hour for administrative tasks
Benefits
- Professional Development Opportunities
- Professional credentialing
- Supervision
- Training opportunities
About the Company
- New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity.
- We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission.
- We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Equal Opportunity
- New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity.
- We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission.
- We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.