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About the Role
OneView Commerce is seeking a Lead User Experience Designer to collaborate with internal stakeholders and deliver design solutions that meet customer and market requirements. This role involves understanding user needs, developing designs, and iterating to execute the product vision, with a strong emphasis on user-centricity in the design process.
Responsibilities
- Own the design process end to end for features and products in collaboration with the Product and Scrum teams.
- Create wireframes, clickable prototypes, and high-fidelity designs using OneView design guidelines.
- Partner and iterate with internal and external stakeholders to learn more about our users and ensure their needs are met.
- Closely collaborate with engineering teams to understand technical capabilities and constraints.
- Participate in Scrum meetings to represent the user, articulate design rationale, and help ship quality increments.
- Continuously iterate on user experience based on quantitative and qualitative feedback from internal and external users.
Requirements
- 8+ years designing for transactional systems used under time pressure (POS, kiosks, call centre, or similar).
- Understanding of design patterns and visual design systems (Material Design is preferred).
- Experience conducting usability studies, moderating sessions, and communicating insights.
- Strong React-aware design fluency. Understands how a Figma component becomes a React component.
- Accessibility expertise (WCAG 2.2 AA minimum) and experience designing for older users and varied IT confidence.
- Comfort with both research and execution. Can run a postmaster site visit and produce production-ready screens in the same week.
- Portfolio demonstrating your solution to a complex problem.
- Has shipped a design system and maintained it.
- Experience using AI image and component generation tools for first-draft layouts.
- Has integrated AI into their personal design workflow and can demonstrate the improved efficiency.
- Applicants must have current, ongoing right to work in the UK.
- OVC is not a licensed visa sponsor and is unable to sponsor a Skilled Worker visa or any other employment visa for this or any role, now or in the future.
- Evidence of right to work will be required prior to any offer of employment.
Skills
- React
- Figma
- WCAG 2.2 AA
- AI image generation
- AI component generation
Location
- Hingham, Massachusetts
- Global
Work Type
- Full-time
Experience Level
- Lead
- 8+ years
About the Company
- OneView Commerce pioneers composable, headless commerce for physical retail.
- Our cloud-native, API-first transaction engine connects point of sale, omnichannel orders, inventory and fulfillment in real time, empowering associates to act on live data at every point of contact.
- Founded in 2010 to close the gap between disconnected e-commerce and in-store systems, OneView’s founding principle is a single view of customers, orders and inventory throughout the shopping journey.
- Every team at OneView runs on agile development and Scrum, which keeps us focused, clear and fast.
- We're building a team that does great work and enjoys doing it.
- OneView has been recognized as a Builtin Best Places to Work for 3 years in a row.
- We operate globally as a trusted provider of digital commerce systems for leading retailers.
- Our leadership team brings decades of experience across software development, delivery, sales and marketing.
Equal Opportunity
- OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.