Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this US and Canada Operational Risk Leader, Marsh Risk role.
Rezi rewrites your resume against Marsh McLennan's job description. Free.
Tailor your resume to this US and Canada Operational Risk Leader, Marsh Risk role.
Rezi rewrites your resume against Marsh McLennan's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the US and Canada Operational Risk Leader, Marsh Risk posting at Marsh McLennan — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the US and Canada Operational Risk Leader, Marsh Risk posting at Marsh McLennan — free, in seconds.
About the Role
This role will lead the strengthening and modernization of operational risk and internal control capabilities across the end-to-end client and placement lifecycle. The Senior Operational Risk Leader will serve as a technical practice leader and strategic partner to the First Line, helping to drive consistent, scalable, and effective risk management outcomes across value streams. This role will also play an important part in connecting the Three Lines model by partnering closely with Risk & Compliance and Internal Audit.
Responsibilities
- Lead the design and implementation of a standardized operational risk and internal control framework tailored to Marsh’s brokerage and advisory environment.
- Drive operational risk event, issue, and remediation management, including incident triage, root cause analysis, closure validation, and sustainable corrective actions.
- Build and enhance key risk indicators, dashboards, thematic reporting, and executive-level governance materials to improve transparency and support decision-making.
- Partner with business, operations, and technology leaders to embed control-by-design into transformation initiatives, new products, vendor changes, and operating model enhancements.
- Lead or support operational resilience efforts, including scenario analysis, continuity planning, and coordination across critical business services and third-party dependencies.
- Act as a key connector across the First, Second, and Third Lines to strengthen risk governance, control execution, and closure of findings.
Requirements
- 15+ years of experience in operational risk, internal controls, operational resilience, and/or risk governance within financial services or complex professional services environments.
- Demonstrated success building and implementing risk frameworks, including RCSA, issue management, control libraries, and governance reporting.
- Strong leadership and influencing skills, with experience working across matrixed teams spanning business, operations, technology, compliance, and audit.
- Deep understanding of how operational failures can lead to client harm, regulatory exposure, reputational risk, and E&O outcomes.
Skills
- Insurance brokerage
- Risk advisory
- Strong analytical capability
- Metrics
- KRIs
- Scenario analysis
- Data-driven prioritization
- Executive communication skills
- Translating complex risk issues into clear, practical recommendations
Location
- Toronto
- New York City
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Salary/Compensations
- $127,700 to $271,900
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Talented colleagues
- New solutions creation
- Impact for colleagues, clients and communities
- Range of career opportunities
- Benefits and rewards to enhance well-being
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
About the Company
- Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
- For more information, visit marsh.com, or follow us on LinkedIn and X.
Equal Opportunity
- Marsh is committed to embracing a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
- If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.