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About the Role

The Client Executive I develops and manages strategic customer relationships within Large Enterprise accounts, driving revenue growth through the sale of Lumen's technology solutions. This role focuses on financial services clients, helping customers address digital transformation, security, compliance, and modernization initiatives.

Responsibilities

Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth
Create comprehensive account plans and strategies to win new business and expand existing accounts
Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets
Execute cross-sell and up-sell initiatives to increase overall customer spend
Provide accurate and detailed weekly sales forecasts of pipeline opportunities
Advise sales management on customer trends, organizational changes, and recommend strategic actions
Demonstrate and leverage deep knowledge of the company's full product and service portfolio
Manage end-to-end account responsibilities, including solution design, configuration, and order processing
Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction
Balance strategic vision with tactical execution to drive value and competitive positioning

Requirements

Requires at least 50% or more of time conducting sales activities outside of the office
Some international travel is required
Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction
Background screening may include checks for criminal records, motor vehicle reports, and/or drug screening, depending on position requirements
Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment
Applicants may redact or remove age-identifying information from submitted materials without penalty

Skills

Business Outcome Selling Expertise
Proficient in MS office products: Outlook, Word, Excel, and PowerPoint
Experienced with Salesforce.com

Location

Work Type

Remote
Sales activities outside of the office

Experience Level

10+ years of industry / technical sales experience

Education Level

Bachelor's Degree and or/applicable experience

Salary/Compensations

$152,158 - $198,000

Benefits

Health
Life
Voluntary Lifestyle benefits
Other perks that enhance your physical, mental, emotional and financial wellbeing
Bonus structure (short-term incentives, long-term incentives and/or sales compensation)

About the Company

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem.
We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry.
The work is challenging, expectations are clear, and trust is built into how we operate.
If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization.
We set clear expectations and trust people to meet them.
With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit: https://jobs.lumen.com/global/en/life-at-lumen
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process.
Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification.
It is not intended to include a comprehensive inventory of all duties and responsibilities for this job.
Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Equal Opportunity

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).
We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.