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About the Role

The Senior Forward Deployed Analyst is a highly autonomous problem solver embedded with strategic transformation teams, accountable for converting complex business and solution intent into implementation-grade specifications for high-value, ambiguous outcome areas. The role works directly with senior business stakeholders, Product Owners, Business Discovery & Solution Strategy leaders, Domain Technology Leads, architects, data specialists, and engineers. The analyst is expected to use AI extensively to accelerate specification development while applying strong judgment to ensure completeness, consistency, and business fidelity.

Responsibilities

Independently own specification and solution clarity for complex outcome areas or multiple related pods from early discovery through implementation and validation.
Translate future-state strategy and product intent into detailed workflows, decision logic, business rules, data requirements, interaction models, exception paths, controls, and measurable acceptance criteria.
Facilitate senior business and SME working sessions, challenge ambiguity and conflicting requirements, and drive decisions needed to unblock engineering.
Partner with Product Owners on prioritization while owning the depth, completeness, and internal consistency of the implementation specification.
Lead rapid prototype feedback cycles and ensure learnings are reflected continuously in the PRD or equivalent specification.
Use AI tools to synthesize complex inputs, generate and test specifications, identify missing scenarios, maintain traceability, and accelerate analysis without lowering the quality bar.
Define expected behavior for AI and agentic capabilities, including deterministic boundaries, tool use, human checkpoints, escalation logic, controls, and evaluation criteria.
Work directly with Forward Deployed Engineers and architecture/data teams to resolve complex feasibility and dependency questions without prematurely constraining the future state.
Establish reusable specification patterns, templates, and practices that improve quality and speed across outcome teams.
Coach other analysts and contribute to the evolution of a modern, specification-driven delivery model.

Requirements

8+ years of progressively responsible experience in business analysis, product analysis, technology strategy, consulting, engineering, data/analytics, or related disciplines, including leadership of complex cross-functional initiatives.
Demonstrated success translating ambiguous, high-value business problems into implementation-ready specifications and executable solutions.
Strong experience facilitating senior stakeholders and driving clarity and decisions across competing perspectives.
Excellent systems thinking and ability to connect business workflows, data, technology, controls, and user behavior.
Strong understanding of modern software delivery, data and analytics, APIs/integration, and AI-enabled or agentic solutions.
Experience working directly with engineering and architecture teams through build, validation, and production readiness.
Advanced ability to use generative AI and AI-assisted tools for analysis, specification development, scenario generation, and quality improvement.
Exceptional written, verbal, facilitation, and problem-solving skills.
Experience with product discovery, product strategy, design thinking, service design, or management consulting.
Experience in financial services, insurance, finance, investments, or another regulated enterprise environment.
Technical or engineering background enabling deep collaboration with software, data, and AI engineers.
Experience establishing business analysis, specification engineering, or product operations practices across teams.

Skills

Business Analysis
Product Analysis
Technology Strategy
Consulting
Engineering
Data/Analytics
AI
Generative AI
AI-assisted Tools
Systems Thinking
Software Delivery
Data and Analytics
APIs/Integration
Agentic Solutions
Written Communication
Verbal Communication
Facilitation
Problem-Solving
Product Discovery
Product Strategy
Design Thinking
Service Design
Management Consulting
Financial Services
Insurance
Finance
Investments
Regulated Enterprise Environment
Technical Background
Engineering Background
Product Operations

Location

Hybrid

Work Type

Hybrid - 3 days per week

Experience Level

8+ years of experience
Senior

Salary/Compensations

$124,000-$177,000

Benefits

Leave programs
Adoption assistance
Student loan repayment programs

About the Company

At New York Life, our 180-year legacy of purpose and integrity fuels our future.
As we evolve into a more technology, data, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
Your ideas drive what’s next, and your growth powers it.

Equal Opportunity

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.