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About the Role

New York Life is seeking an accomplished Solution Architect & Distinguished Engineer to provide senior, hands-on technical leadership across Field Experience. You will shape the architecture of intelligent, connected, and composable experiences that help our field professionals serve clients, grow their practices, and operate effectively. This role combines modern application architecture, cloud, data, APIs, events, Generative AI, and agentic AI. You will set cross-domain technical direction, create reusable patterns and reference architectures, build prototypes and reference implementations, and solve complex challenges that span products, platforms, data domains, and engineering teams.

Responsibilities

Define and evolve cross-domain architecture direction aligned with Field Experience priorities and enterprise technology standards.
Create target-state architectures and modernization strategies spanning applications, cloud, data, integration, AI, and digital experiences.
Identify opportunities to simplify fragmented experiences, reduce duplication, and establish reusable capabilities across business domains.
Guide build, buy, reuse, integration, and modernization decisions through clear principles, evidence, and pragmatic trade-off analysis.
Partner with Product, Engineering, Enterprise Architecture, Data & AI, Experience Design, Cybersecurity, Risk, and business stakeholders to translate strategy into scalable technical capabilities.
Create reusable patterns for APIs, services, events, data products, composable user experiences, shared context, and embedded intelligence.
Define how Field Experience capabilities integrate with NYL360 and other enterprise experiences while preserving clear ownership of domain logic, authoritative data, and outcomes.
Promote architectures that allow capabilities to evolve independently while contributing to coherent advisor, field leader, and client journeys.
Guide cloud modernization, interoperability, resilience, security, observability, and DevSecOps practices across strategic initiatives.
Help teams modernize complex technology landscapes while preserving authoritative systems, calculations, controls, and specialist capabilities where appropriate.
Provide deep architecture leadership for Planning Solutions and Protection-Powered Growth.
Rethink the end-to-end planning environment across client and household discovery, data gathering, and trusted context.
Rethink planning assessments, analysis, stress testing, scenario modeling, and calculation engines.
Rethink solution design, recommendation support, storytelling, education, and client presentations.
Rethink advanced-market and specialist collaboration for more complex client needs.
Rethink advisor workflow, CRM, planning case management, meeting preparation, follow-through, and ongoing review.
Rethink integration of planning capabilities into NYL360 through governed data, APIs, events, domain experiences, and agentic skills.
Rethink Generative AI and agentic experiences that synthesize information, guide workflows, and enable action while preserving advisor judgment, review, and accountability.
Evaluate emerging technologies and convert promising capabilities into practical, scalable enterprise solutions.
Develop reference architectures, prototypes, reference implementations, reusable frameworks, and working examples that accelerate engineering adoption.
Engage directly in critical architecture and solution-design reviews; contribute to implementation detail or code when needed to validate feasibility or establish a pattern.
Solve complex technical problems spanning applications, integration, data, cloud, security, platform engineering, and AI.
Design secure approaches for connecting AI and agents to enterprise data, knowledge, APIs, workflows, and business capabilities.
Embed responsible AI, privacy, traceability, auditability, quality, escalation, and human oversight into AI-enabled experiences.
Identify architectural debt, duplication, platform fragmentation, and modernization opportunities, and help teams converge on practical target states.
Mentor senior engineers and architects, strengthen technical communities, and raise engineering and architecture standards through influence and collaboration.

Requirements

15+ years of progressive experience in software engineering, enterprise architecture, AI/ML engineering, platform engineering, or related technical disciplines.
Demonstrated success setting technical direction across complex enterprise environments involving multiple applications, platforms, data domains, and engineering teams.
Deep expertise in modern application and distributed-system architecture, including cloud, APIs, services, events, integration, data, security, resilience, observability, and DevSecOps.
Strong experience with Generative AI and agentic AI, including LLM-based systems, retrieval and grounding, context engineering, agent orchestration, tool integration, evaluation, guardrails, and observability.
Proven ability to translate business strategy into target architectures, reusable patterns, prototypes, and practical implementation guidance.
Strong hands-on technical credibility and the ability to engage deeply in architecture, design, experimentation, and complex engineering decisions.
Exceptional systems thinking and the ability to solve ambiguous problems that cross organizational and technology boundaries.
Demonstrated ability to influence senior business and technology leaders through clear communication, sound judgment, technical credibility, and pragmatic decision-making.
A record of mentoring senior technical talent and elevating engineering practices without relying on direct reporting authority.
Experience in financial planning, insurance, wealth management, advisor technology, or another highly regulated environment.
Experience modernizing complex enterprise ecosystems into composable, API- and event-enabled architectures.
Experience designing AI-enabled experiences that combine enterprise data, workflow, decision support, and human judgment.
Experience with responsible AI architectures where security, privacy, explainability, traceability, auditability, and human accountability are essential.
Familiarity with advisor and client journeys, household data, planning and calculation engines, CRM, specialist-support workflows, or enterprise experience platforms.

Skills

Modern application architecture
Cloud
Data
APIs
Events
Generative AI
Agentic AI
Distributed-system architecture
Integration
Security
Resilience
Observability
DevSecOps
LLM-based systems
Retrieval and grounding
Context engineering
Agent orchestration
Tool integration
Evaluation
Guardrails
Responsible AI
Privacy
Traceability
Auditability
Human oversight
Financial planning
Insurance
Wealth management
Advisor technology
Composable architectures
API-enabled architectures
Event-enabled architectures
Workflow
Decision support
Human judgment
Explainability
Human accountability
Advisor journeys
Client journeys
Household data
Planning engines
Calculation engines
CRM
Specialist-support workflows
Enterprise experience platforms

Location

Hybrid

Work Type

Hybrid - 3 days per week

Experience Level

15+ years of progressive experience
Senior individual-contributor

Education Level

Bachelor's degree in computer science, engineering, or a related discipline, or equivalent practical experience.

Salary/Compensations

$185,000-$264,500

Benefits

Full package of benefits
Unique offerings for a modern workforce
Leave programs
Adoption assistance
Student loan repayment programs

About the Company

At New York Life, our 180-year legacy of purpose and integrity fuels our future.
As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
Your ideas drive what’s next, and your growth powers it.

Equal Opportunity

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.