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About the Role

As the Director Technology Media & Telecoms Sales - Global Payments Solutions (GPS), you will directly support and deputize the Managing Director Head of GPS TMT Sales for coverage of the TMT sector sales team. You are accountable for helping to shape and deliver the team’s revenue ambitions, including the design and execution of an effective planning and calling approach. You will also ensure strong coordination with Global Relationship Bankers (RM’s), while strengthening corridor connectivity and leading initiatives to drive cross-border opportunities and support consistent, joined-up client coverage for payments and liquidity.

Responsibilities

Be recognized as a GPS specialist with competent knowledge of relevant products and services.
Consistently be a role model for Senior Sales Manager competencies, providing guidance and coaching to other sales managers and team members.
Proactively lead research into external markets and competitors to identify and share ways to differentiate and deliver value to customers.
Promote the most appropriate and sustainable solution for customers.
Deepen customer insight by gathering information from many sources and using it to shape HSBC’s approach to customers.
Take responsibility for ensuring that cross-border referrals and/or international solutions are successfully concluded.
Focus on building a strong network across the bank to gain help, advice and knowledge regarding processes and procedures.
Show insight and judgement in identifying, targeting and influencing long-term opportunities, new customers and/or key decision makers.
Use detailed understanding of products and services to identify and/or create complex solutions to meet customer’s needs.
Use a selection of sales techniques to identify, counter and resolve objections and use a range of influencing skills to achieve closure of deals.
Manage, track and close complex or large sales that may cover multiple products/services within agreed timescales.
Analyze and interpret the changing external regulatory framework for the business segment/industry.
Analyze, understand, interpret and communicate what is happening in the marketplace across customers and business segments.
Consistently role model Senior Sales Manager behaviors and lead by example in customer focus, ethical decision-making, and disciplined execution.
Coach and develop team members through deal reviews, call planning, pipeline discipline, and solutioning support.
Provide clear direction and prioritization across competing demands.
Lead virtual, cross-functional teams to deliver coordinated client outcomes and effective governance.

Requirements

A Bachelors (undergrad) Degree or equivalent.
Global Payments Solutions (Cash Management) experience / knowledge.
Corporate Payment Card knowledge / understanding.
Corporate sales and relationship management experience.
Knowledge of the local and/or international financial services industry in commercial, socio-economic and political terms.
Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
At least 12 years experience in the corporate/payments/banking industry.

Skills

Influencing skills and ability to build positive working relationships with customers, colleagues and stakeholders.
Anticipates and identifies risks and ensures appropriate steps are taken to mitigate and manage them.
Ability to gather, analyze and interpret comprehensive information and/or customer requirements to provide commercially viable and sustainable solutions.
Prioritization and working on multiple urgent and important projects at one time.
Experience in Strengthening Stakeholder relationships.
Personal accountability and responsibility for developing the levels of capability and competence needed to be effective in the role.
Ability to communicate with impact, ensuring complex information is articulated in a meaningful and simple way to wide and varied audiences to drive outcomes.
Engaging with Customers/Stakeholders/Colleagues.
Working in a Dynamic Environment and often on the go (due to travel).
Working Responsibly.
Managing global and nationwide Programmes & Projects.
Influencing and Challenging Stakeholders across the matrix.
Managing sensitive business and client Information.
Time-management is essential.
Strong written and oral communication skills.
Ability to assimilate knowledge quickly in a rapidly changing technical environment.
Team Engagement and demonstrating leading by example.
Pro-active and flexible.
Broad based knowledge of HSBC world-wide.
Common sense, pragmatic approach to problem solving.

Experience Level

At least 12 years experience in the corporate/payments/banking industry.

Education Level

Bachelors (undergrad) Degree or equivalent.

Benefits

Access to tailored professional development opportunities.
Competitive pay and benefits package.
Robust Wellness Hub.
Welcoming and inclusive work environment.
Empowerment to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy.
Generous matching gift program.
Comprehensive program of immersive Sustainability and Climate Change Initiatives.
Employee Resource Groups.

About the Company

Our purpose – Opening up a world of opportunity – explains why we exist.
HSBC uses unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for more than 40 million customers.
We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.