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About the Role
Join a growing team as a Mobile Service Technician, traveling to customer locations to perform basic service needs and recalls. This role offers the opportunity to be part of a brand invested in the future, working within a family-oriented environment that values service.
Responsibilities
- Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
- Engage with many different customers each day and represent the dealership while being calm and responsive
- Organize and prepare for the day’s appointments and be excellent at time management
- Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
- Communicate with the Mobile Service Advisor, Parts Department and Dealer Management regularly to effectively manage production and customer communication
- Accurately document vehicle repairs/work performed on the repair order
- Stay informed of Ford technical bulletins and complete required training
- Able to work occasionally in challenging weather conditions
- Able to drive and maintain a company vehicle responsibly
- Take pride in the role and bring a start-up mentality to growing the business
Requirements
- Detail-oriented and organized
- Requires little or no guidance on jobs
- Valid driver license
- Service Technician experience preferred
- Strong use of technological devices including tablets
- Must be able to perform physical tasks and lift up to 50 pounds
Skills
- Service technician background
Location
- Austin Area
Work Type
- Mobile Service van travel
Experience Level
- B-level technician qualifications preferred
Salary/Compensations
- TOP PAY FOR AUSTIN AREA
Benefits
- Health, Medical and Dental
- 401K Plan matching
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
About the Company
- By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.
- Join the Ford Family where we value service to each other and the world as much as to our customers!
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.