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About the Role

Alexa Japan Product owns the Alexa+ experience for customers in Japan, working closely with global teams to ensure Alexa+ performs exceptionally well in the Japanese market. This role offers a unique opportunity to shape a world-class AI assistant within one of the most demanding and quality-conscious markets, with decisions impacting millions of customers.

Responsibilities

Own the product roadmap and requirements for your area, defining the customer experience, writing specs and PR/FAQs, and setting success metrics.
Design acceptance tests that define the product, build the taxonomy of use cases and utterances, write seed test cases, and use AI tooling to expand them.
Prioritize ruthlessly, deciding what needs to be built, what can be cut, and which quality bars are non-negotiable, making trade-offs explicit.
Investigate product defects and quality issues, reproducing them, isolating root causes with partners, and turning findings into scoped, prioritized work.
Partner daily with engineering, applied science, and marketing teams, translating customer needs into technical requirements and aligning stakeholders.
Represent the Japanese customer, using judgment of language and cultural context to catch problems missed by metrics alone.
Define KPIs for your area, own launch readiness including go/no-go criteria, and report progress, risks, and decisions to senior leadership.

Requirements

Bachelor's degree or equivalent.
Experience owning/driving roadmap strategy and definition.
Experience with end-to-end product delivery.
Experience with feature delivery and tradeoffs of a product.
Experience in influencing senior leadership through data-driven insights.
Experience working across functional teams and senior stakeholders.
5+ years of technical product management, program management or engineering experience.
Speak, write, and read fluently in Japanese at a business level or above (N1+).
Experience investigating product defects and quality issues and driving them to resolution with engineers.
Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality.
Master's degree or above in an advanced technical degree field.
Experience selling AI/ML solutions.
Experience managing and delivering product quality or testing.
Experience with competitive benchmarking and turning the findings into product requirements.

Skills

Product judgment
Technical fluency
Data-driven insights
Cross-functional collaboration
Problem-solving
Roadmap strategy
Product delivery
Feature prioritization
Defect investigation
Test planning
Quality metrics definition
AI/ML solutions
Competitive benchmarking

Location

Japan

Work Type

Full-time

Experience Level

Senior
5+ years

Education Level

Bachelor's degree or equivalent
Master's degree or above in an advanced technical degree field

About the Company

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Equal Opportunity

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.