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About the Role
Join Payward Services as a core contributor on our pre-sales team, partnering with sales and the Partner Solutions Lead to run discovery, design winning solutions, and build PoCs that close deals. You will operate within established frameworks and playbooks, bringing the technical depth to execute them deal by deal.
Responsibilities
- Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead, mapping their architecture, constraints, and compliance needs to our product suite.
- Surface recurring customer asks and product gaps from deals to inform the roadmap.
- Design tailored solutions spanning existing offerings, customizations, bespoke integrations, or hands-on work directly in the customer's codebase.
- Scope and build proof-of-concepts to demonstrate technical feasibility and win deals.
- Own a clean, structured handoff to the Implementation team, delivering PoCs, solution design docs, and knowledge transfer sessions.
- Execute the pre-sales playbook and contribute improvements back to the team.
Requirements
- 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company.
- Proven track record executing the technical pre-sales motion: discovery, solution design, PoC delivery, and deal-winning.
- Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging.
- Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks, including customizations and bespoke work.
- Strong knowledge transfer skills to package solution designs for implementation teams.
- Clear, structured communicator capable of running discovery calls, design reviews, and handoff debriefs.
- Experience writing RFPs and documenting solution approaches.
Skills
- REST/WebSocket APIs
- OAuth
- JWT
- Webhook architecture
- Integration debugging
- Solution design
- Proof-of-concept delivery
- RFP writing
Location
- Remote
Work Type
- Full-time
Experience Level
- 4+ years
About the Company
- Payward, the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks, has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
- Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system.
- It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
Equal Opportunity
- We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
- Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table.
- We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
- We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process.
- As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.