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About the Role
Cognition is growing quickly and needs someone to own the onboarding process from offer acceptance through a new hire’s first week, ensuring a welcoming and prepared experience. This role focuses on building the onboarding program, coordinating essential steps, and improving processes to support rapid growth.
Responsibilities
- Own onboarding from offer acceptance through a new hire’s first week.
- Build the onboarding program and first-week sessions.
- Communicate proactively with new hires.
- Coordinate background checks, I-9 verification, HR system setup, travel, laptop deliveries, and systems access.
- Work closely with Recruiting, IT, managers, and office teams.
- Check in directly with each new hire to ensure they have what they need.
- Improve checklists and handoffs to enhance the first-week experience.
- Provide executive hires with a white-glove and personal onboarding experience.
- Identify, route, and track immigration and visa needs.
- Ensure Recruiting, IT, managers, and office teams understand their ownership.
- Spot delays, follow up proactively, and resolve issues before they impact a new hire’s start.
- Keep trackers, checklists, and communications current as hiring grows.
Requirements
- Ability to juggle many starts, owners, and deadlines without losing track of details.
- Anticipate potential issues and follow up proactively.
- Ensure new hires feel expected, cared for, and have their needs met.
- Respond quickly when issues arise.
- Manage background checks, I-9 verification, employee records, and HR system setup accurately and on time.
- Handle sensitive information with care.
- Keep cross-functional teams (Recruiting, IT, managers, office teams, immigration partners) aligned.
- Make ownership clear and track issues to resolution.
- Identify and fix recurring gaps in processes.
- Improve onboarding reliability while maintaining a personal touch.
- Willingness to improve workflows and assist with immediate needs like finding a delayed laptop or resolving account access issues.
Skills
- Proactive coordination
- Employee experience focus
- HR onboarding operations
- Cross-functional follow-through
- Process improvement
- Ownership
- Communication
Location
- International offices
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- An applied AI lab building end-to-end software agents.
- Makers of Devin, the first AI software engineer.
- Team includes world-class competitive programmers, former founders, and leaders from AI companies.
- Focused on solving major world problems and building AI for real-world tasks.
Equal Opportunity
- Cognition is an equal opportunity employer.
- Does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
- Committed to providing reasonable accommodations for candidates with disabilities.